jbuchanan at presidio
Apr 10, 2012, 7:04 AM
Post #7 of 7
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Unfortunately, no. The TAC engineer was unwilling to give me the bug he was referring to since it was an internal bug.
James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan [at] presidio<mailto:jbuchanan [at] presidio>
D: 615-866-5729 | F:615-866-5781 www.presidio.com<http://www.presidio.com/>
From: Russell Chaseling [mailto:rchaseling [at] plannet21]
Sent: Tuesday, April 10, 2012 3:15 AM
To: Buchanan, James; Jason Aarons (AM); roger.wiklund [at] gmail; mh [at] markholloway
Cc: cisco-voip [at] puck
Subject: RE: [cisco-voip] UCCX 7.x vs 8.5
Hey James,
Very interesting information.........we are having strange behaviour with HA failover on versions 8.5(1). Would you have any bug IDs for these by any chance?
Russell
From: cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck> [mailto:cisco-voip-bounces [at] puck]<mailto:[mailto:cisco-voip-bounces [at] puck]> On Behalf Of Buchanan, James
Sent: 07 April 2012 20:54
To: Jason Aarons (AM); roger.wiklund [at] gmail<mailto:roger.wiklund [at] gmail>; mh [at] markholloway<mailto:mh [at] markholloway>
Cc: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: Re: [cisco-voip] UCCX 7.x vs 8.5
Agreed. Plus, UCCX 8.5(1)SU2 has some pretty severe bugs that prevent failover from working right if both the UCM Publisher and the UCCX Primary server become unavailable at the same time. These are due to be fixed with SU3, which will hopefully be out in about a week per the TAC engineer I've been dealing with.
James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan [at] presidio<mailto:jbuchanan [at] presidio>
D: 615-866-5729 | F:615-866-5781 www.presidio.com<http://www.presidio.com/>
From: Jason Aarons (AM) [mailto:jason.aarons [at] dimensiondata]<mailto:[mailto:jason.aarons [at] dimensiondata]>
Sent: Saturday, April 07, 2012 10:33 AM
To: roger.wiklund [at] gmail<mailto:roger.wiklund [at] gmail>; mh [at] markholloway<mailto:mh [at] markholloway>; Buchanan, James
Cc: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: Re: [cisco-voip] UCCX 7.x vs 8.5
I agree Windows 7 is top driver, then HA across WAN.
Be sure to go to latest UCCX plus install the UCCX cop files from CLI not GUI. Early versions of CallManager 8.5 also had a lot of CTI manager bugs.
Sent from my Android phone using TouchDown (www.nitrodesk.com<http://www.nitrodesk.com>)
-----Original Message-----
From: Buchanan, James [jbuchanan [at] presidio]
Received: Saturday, 07 Apr 2012, 10:36am
To: Roger Wiklund [roger.wiklund [at] gmail]; Mark Holloway [mh [at] markholloway]
CC: cisco-voip [at] puck<mailto:cisco-voip [at] puck> [cisco-voip [at] puck]
Subject: Re: [cisco-voip] UCCX 7.x vs 8.5
7.0(2) does fix that.
James Buchanan| UC Technology Manager | Presidio South | Presidio Networked Solutions
12 Cadillac Dr Ste 130 Brentwood, TN 37027 | jbuchanan [at] presidio<mailto:jbuchanan [at] presidio>
D: 615-866-5729 | F:615-866-5781 www.presidio.com<http://www.presidio.com>
-----Original Message-----
From: cisco-voip-bounces [at] puck<mailto:cisco-voip-bounces [at] puck> [mailto:cisco-voip-bounces [at] puck]<mailto:[mailto:cisco-voip-bounces [at] puck]> On Behalf Of Roger Wiklund
Sent: Saturday, April 07, 2012 2:52 AM
To: Mark Holloway
Cc: cisco-voip [at] puck<mailto:cisco-voip [at] puck>
Subject: Re: [cisco-voip] UCCX 7.x vs 8.5
On Sat, Apr 7, 2012 at 6:25 AM, Mark Holloway <mh [at] markholloway<mailto:mh [at] markholloway>> wrote:
> Can someone please tell me what are the biggest feature updates/advantages of UCCX 8.x over 7.x? (besides porting UCCX to Linux)
Top 3 new features that we use are:
Virtualization support
Windows 7 support for CAD/CSD
HA over WAN
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/release/notes/uccx_802_rn.pdf
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/release/guide/uccx851rn.pdf
I belive UCCX 7.0(2) fixes Windows 7 support but I have not tried it.
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