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Debugging RTP stream creation

 

 

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mays at win

Mar 20, 2012, 12:49 PM

Post #1 of 2 (480 views)
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Debugging RTP stream creation

I have an Allworx server that is using a Cisco AS5400 as a media gateway.
There is an Allworx phone plugged into the LAN port of the allworx server.
Calls out from the phone to the world work fine. Calls in work fine as long
as the audio is going to the Allworx server. So there is two way audio when
working with the audio attendant, two way audio while ringing the desk phone
if you select the phones extension, two way audio for leaving messages if
you don't answer the desk phone, but if you enter the phones extension and
answer it when it rings, there is only one-way outgoing audio from the
phone. A wan packet capture from the Allworx server shows that both incoming
and outgoing RTP streams are created for everything else, but no incoming
RTP stream appears after the INVITE from answering the phone, and ccsip
debugging output shows that the Cisco AS5400 is receiving and OK'ing the
INVITE, but is not transmitting outgoing packets.

Is there some debug option for the cisco that will show me if an error is
occurring on the cisco side when it tries to create the stream, or something
that will show why it is not creating the stream?

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mays at win

Mar 20, 2012, 1:24 PM

Post #2 of 2 (474 views)
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Re: Debugging RTP stream creation [In reply to]

> Is there some debug option for the cisco that will show me if an error is
> occurring on the cisco side when it tries to create the stream, or
> something that will show why it is not creating the stream?

Disregard. After two days of messing with it I sent the previous message,
and then 10 minutes later figured out the problem, which is that the RTP
DTMF Payload setting on the Allworx server was set to 96 instead of 101.

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