rratliff at cisco
Jan 27, 2010, 12:46 PM
Post #4 of 4
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I doubt a CUPS upgrade PAK will come with CUCM. Typically the PAK comes with the upgrade from PUT or when you buy the software. From what I understand the 1.x to 6.x upgrade for CUPS was a bit complicated with respect to licensing but if your customer got CUPS for free it was a trial deal and they need to purchase upgrades or have a software support contract that entitles them to CUPS upgrades.
Unless somebody familiar with this process speaks up I'd say it's time to give your account team a call to confirm this as I'm no sales expert, I just fix broken stuff.
-Ryan
On Jan 27, 2010, at 3:26 PM, Jonathan Charles wrote:
Actually, I am looking for the PAK... it doesn't appear in the PUT ... does it just come with CUCM?
J
On Wed, Jan 27, 2010 at 2:25 PM, Ryan Ratliff <rratliff [at] cisco> wrote:
Have you looked on cisco.com?
I'm seeing this file out there...
cisco-ipt-k9-patch6.0.2.1000-27.tar.gz.sgn
Release Date: 16/Nov/2007
Cisco Unified Presence 6.0(2) - For upgrade from 1.0(3)
Size: 1867970.42 KB (1912801704 bytes)
I'm not a big CUPS guy but I bet you're looking at a multiple step upgrade to get to CUPS 7. It does support CUCM 5 though...
http://docwiki.cisco.com/wiki/Cisco_Unified_Presence%2C_Release_7.x_--_Cisco_Unified_Presence_Software_Compatibility#Cisco_Unified_Presence_Software_Compatibility
-Ryan
On Jan 27, 2010, at 3:07 PM, Jonathan Charles wrote:
Got a customer with CUCM 5 and CUPS 5, they are upgrading CUCM and do not see the CUPS on the PUT....
Is it included with CUCM 6/7?
Jonathan
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