Mailing List Archive: Cisco: VOIP

MWI not Light or Prompt on other lines - UCCM 7.1.3

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mike.lydick at gmail

Jan 4, 2010, 9:18 AM

Post #1 of 7 (1105 views)
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MWI not Light or Prompt on other lines - UCCM 7.1.3

We are unable to get other lines to prompt for voicemail waiting. I have
turn Service Paramter Message Waiting Policy to 'Light and Prompt'. Are
there other settings for this?

Best Regards,

Mike Lydick

jason.aarons at us

Jan 4, 2010, 10:29 AM

Post #2 of 7 (1040 views)
Permalink

Re: MWI not Light or Prompt on other lines - UCCM 7.1.3 [In reply to]

CSS is good?

Is the mail icon on the line appearing? What model phones?

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of Mike Lydick
Sent: Monday, January 04, 2010 12:19 PM
To: cisco-voip
Subject: [cisco-voip] MWI not Light or Prompt on other lines - UCCM
7.1.3

We are unable to get other lines to prompt for voicemail waiting. I have
turn Service Paramter Message Waiting Policy to 'Light and Prompt'. Are
there other settings for this?

Best Regards,

Mike Lydick

-----------------------------------------
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mike.lydick at gmail

Jan 4, 2010, 10:34 AM

Post #3 of 7 (1042 views)
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Re: MWI not Light or Prompt on other lines - UCCM 7.1.3 [In reply to]

CSS is good. I have dialed from the VM port CSS to MWI and to the VM-Ext.

Best Regards,

Mike Lydick

On Mon, Jan 4, 2010 at 1:29 PM, Jason Aarons (US) <
jason.aarons [at] us> wrote:

> CSS is good?
>
>
>
> Is the mail icon on the line appearing? What model phones?
>
>
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Mike Lydick
> *Sent:* Monday, January 04, 2010 12:19 PM
> *To:* cisco-voip
> *Subject:* [cisco-voip] MWI not Light or Prompt on other lines - UCCM
> 7.1.3
>
>
>
> We are unable to get other lines to prompt for voicemail waiting. I have
> turn Service Paramter Message Waiting Policy to 'Light and Prompt'. Are
> there other settings for this?
>
> Best Regards,
>
> Mike Lydick
>
> ------------------------------
>
> * Disclaimer: This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the designated
> addressee(s) named above only. If you are not the intended addressee, you
> are hereby notified that you have received this communication in error and
> that any use or reproduction of this email or its contents is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us immediately by replying to this message and deleting
> it from your computer. Thank you. *
>

mike.lydick at gmail

Jan 4, 2010, 12:46 PM

Post #4 of 7 (1035 views)
Permalink

Re: MWI not Light or Prompt on other lines - UCCM 7.1.3 [In reply to]

Forgot to mention. The Primary line/ ext MWI activates as expected. Also the
ext/dn in question is shared with 30 or more phones. I see Unity dialing the
extension in the port status monitor. Is there an issue with MWI on this
many shared lines?

Best Regards,

Mike Lydick

On Mon, Jan 4, 2010 at 1:29 PM, Jason Aarons (US) <
jason.aarons [at] us> wrote:

> CSS is good?
>
>
>
> Is the mail icon on the line appearing? What model phones?
>
>
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Mike Lydick
> *Sent:* Monday, January 04, 2010 12:19 PM
> *To:* cisco-voip
> *Subject:* [cisco-voip] MWI not Light or Prompt on other lines - UCCM
> 7.1.3
>
>
>
> We are unable to get other lines to prompt for voicemail waiting. I have
> turn Service Paramter Message Waiting Policy to 'Light and Prompt'. Are
> there other settings for this?
>
> Best Regards,
>
> Mike Lydick
>
> ------------------------------
>
> * Disclaimer: This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the designated
> addressee(s) named above only. If you are not the intended addressee, you
> are hereby notified that you have received this communication in error and
> that any use or reproduction of this email or its contents is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us immediately by replying to this message and deleting
> it from your computer. Thank you. *
>

ssarrick at drsllc

Jan 27, 2010, 6:37 AM

Post #5 of 7 (874 views)
Permalink

Re: MWI not Light or Prompt on other lines - UCCM 7.1.3 [In reply to]

Do you get an answer to this?

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of Mike Lydick
Sent: Monday, January 04, 2010 3:46 PM
To: Jason Aarons (US)
Cc: cisco-voip
Subject: Re: [cisco-voip] MWI not Light or Prompt on other lines - UCCM
7.1.3

Forgot to mention. The Primary line/ ext MWI activates as expected. Also
the ext/dn in question is shared with 30 or more phones. I see Unity
dialing the extension in the port status monitor. Is there an issue with
MWI on this many shared lines?

Best Regards,

Mike Lydick

On Mon, Jan 4, 2010 at 1:29 PM, Jason Aarons (US)
<jason.aarons [at] us> wrote:

CSS is good?

Is the mail icon on the line appearing? What model phones?

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of Mike Lydick
Sent: Monday, January 04, 2010 12:19 PM
To: cisco-voip
Subject: [cisco-voip] MWI not Light or Prompt on other lines - UCCM
7.1.3

We are unable to get other lines to prompt for voicemail waiting. I have
turn Service Paramter Message Waiting Policy to 'Light and Prompt'. Are
there other settings for this?

Best Regards,

Mike Lydick

________________________________

Disclaimer: This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the designated
addressee(s) named above only. If you are not the intended addressee,
you are hereby notified that you have received this communication in
error and that any use or reproduction of this email or its contents is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify us immediately by replying to this
message and deleting it from your computer. Thank you.

mike.lydick at gmail

Jan 27, 2010, 11:06 AM

Post #6 of 7 (876 views)
Permalink

Re: MWI not Light or Prompt on other lines - UCCM 7.1.3 [In reply to]

I will if you set the Service Param to allow it.

My issues was sourced from have same Ext in multiple partition. Unity MWI
only hit the first set in the the Unity Port CSS.

Best Regards,

Mike Lydick

On Wed, Jan 27, 2010 at 9:37 AM, Steve Sarrick <ssarrick [at] drsllc> wrote:

> Do you get an answer to this?
>
>
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Mike Lydick
> *Sent:* Monday, January 04, 2010 3:46 PM
>
> *To:* Jason Aarons (US)
> *Cc:* cisco-voip
> *Subject:* Re: [cisco-voip] MWI not Light or Prompt on other lines - UCCM
> 7.1.3
>
>
>
> Forgot to mention. The Primary line/ ext MWI activates as expected. Also
> the ext/dn in question is shared with 30 or more phones. I see Unity dialing
> the extension in the port status monitor. Is there an issue with MWI on this
> many shared lines?
>
>
>
> Best Regards,
>
> Mike Lydick
>
>
>
> On Mon, Jan 4, 2010 at 1:29 PM, Jason Aarons (US) <
> jason.aarons [at] us> wrote:
>
> CSS is good?
>
>
>
> Is the mail icon on the line appearing? What model phones?
>
>
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *Mike Lydick
> *Sent:* Monday, January 04, 2010 12:19 PM
> *To:* cisco-voip
> *Subject:* [cisco-voip] MWI not Light or Prompt on other lines - UCCM
> 7.1.3
>
>
>
> We are unable to get other lines to prompt for voicemail waiting. I have
> turn Service Paramter Message Waiting Policy to 'Light and Prompt'. Are
> there other settings for this?
>
> Best Regards,
>
> Mike Lydick
> ------------------------------
>
> *Disclaimer: This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the designated
> addressee(s) named above only. If you are not the intended addressee, you
> are hereby notified that you have received this communication in error and
> that any use or reproduction of this email or its contents is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify us immediately by replying to this message and deleting
> it from your computer. Thank you. *
>
>
>

jason.aarons at us

Jan 27, 2010, 5:27 PM

Post #7 of 7 (870 views)
Permalink

Re: MWI not Light or Prompt on other lines - UCCM 7.1.3 [In reply to]

Yes, Mike told me it was basic CSS/Partition issue he resolved onsite,
we thought it was something deeper...

From: Steve Sarrick [mailto:ssarrick [at] drsllc]
Sent: Wednesday, January 27, 2010 9:37 AM
To: Mike Lydick; Jason Aarons (US)
Cc: cisco-voip
Subject: RE: [cisco-voip] MWI not Light or Prompt on other lines - UCCM
7.1.3

Do you get an answer to this?

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of Mike Lydick
Sent: Monday, January 04, 2010 3:46 PM
To: Jason Aarons (US)
Cc: cisco-voip
Subject: Re: [cisco-voip] MWI not Light or Prompt on other lines - UCCM
7.1.3

Forgot to mention. The Primary line/ ext MWI activates as expected. Also
the ext/dn in question is shared with 30 or more phones. I see Unity
dialing the extension in the port status monitor. Is there an issue with
MWI on this many shared lines?

Best Regards,

Mike Lydick

On Mon, Jan 4, 2010 at 1:29 PM, Jason Aarons (US)
<jason.aarons [at] us> wrote:

CSS is good?

Is the mail icon on the line appearing? What model phones?

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of Mike Lydick
Sent: Monday, January 04, 2010 12:19 PM
To: cisco-voip
Subject: [cisco-voip] MWI not Light or Prompt on other lines - UCCM
7.1.3

We are unable to get other lines to prompt for voicemail waiting. I have
turn Service Paramter Message Waiting Policy to 'Light and Prompt'. Are
there other settings for this?

Best Regards,

Mike Lydick

________________________________

Disclaimer: This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the designated
addressee(s) named above only. If you are not the intended addressee,
you are hereby notified that you have received this communication in
error and that any use or reproduction of this email or its contents is
strictly prohibited and may be unlawful. If you have received this
communication in error, please notify us immediately by replying to this
message and deleting it from your computer. Thank you.

-----------------------------------------
Disclaimer:

This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the
designated addressee(s) named above only. If you are not the
intended addressee, you are hereby notified that you have received
this communication in error and that any use or reproduction of
this email or its contents is strictly prohibited and may be
unlawful. If you have received this communication in error, please
notify us immediately by replying to this message and deleting it
from your computer. Thank you.

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