dan.voip at danofive
Nov 29, 2009, 3:48 PM
Post #4 of 4
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Re: Unity Connection SMTP notification not working?
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If you go to the page "System Settings > SMTP Configuration > Server" is the
SMTP domain entry the same as the servers hostname and DNS entry?
On Fri, Nov 27, 2009 at 8:23 PM, Robin Clayton <Robin.Clayton [at] rrca>wrote:
> Hi Daniel,
>
> I am using the IP of the smart host so i think I can rule out DNS.
>
> I have tried to turn on trace, but there seems tpo be no file created. I
> take it thes should be available in the TFTP upload/download???
>
> Cheers
>
> Robin
>
>
>
>
> ===============================
> Robin Clayton
> Network Manager
> Tel: 01228822075
>
>
>
> *Richard Rose Central Academy *
> *Edgehill Road *
> *Carlisle *
> *Cumbria *
> *CA1 3SL *
>
> *Tel: 01228 822060 *
> *Fax: 01228 822061 *
>
> *http://www.richardroseacademies.org/*
>
> Collect the SMTP server trace files and see if there are errors.
> Make sure the traces for SMTP are on, then leave a message so that an
> SMTP notification would be sent, then collect the trace files for that
> period and look for errors.
> We had an issue where our DNS and domain names were mismatched, our DNS
> entries and server hostname did not match the SMTP domain or something like
> that I can't quite remember what it was now was over 2 years back.
>
>
> On Thu, Nov 26, 2009 at 8:37 PM, Robin Clayton <Robin.Clayton [at] rrca>wrote:
>
>> Hi All.
>> Unity CX 2.x
>> I have set up the smart host to our internal SMTP server,
>> I have set up my e-mail address as a notification destiantion,
>> but nothing gets sent, I can't see any connection being made to our SMTP
>> server.
>> I have restarted SMTP service on unity.
>> And from the console on Unity I can ping the SMTP server fine.
>> Any ideas on how I can trace this?
>> Cheers
>> Rob
>> ===============================
>> Robin Clayton
>> Network Manager
>> Tel: 01228822075
>>
>>
>> *Richard Rose Central Academy *
>> *Edgehill Road *
>> *Carlisle *
>> *Cumbria *
>> *CA1 3SL *
>>
>> *Tel: 01228 822060 *
>> *Fax: 01228 822061 *
>>
>> *http://www.richardroseacademies.org/*
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip [at] puck
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
> _______________________________________________
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>
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