Login | Register For Free | Help
Search for: (Advanced)

Mailing List Archive: Cisco: VOIP

ISDN PRI problem

 

 

Cisco voip RSS feed   Index | Next | Previous | View Threaded


abucho at gmail

Nov 23, 2009, 7:05 AM

Post #1 of 3 (3048 views)
Permalink
ISDN PRI problem

Dear,
Cisco ISR 3845 (image c3845-spservicesk9-mz.124-21)connected to telco with
ISDN PRI is experiencing ISDN problems. When the problem happens I notice
TIMER_RECOVERY on the layer 2 status and I will do a clear interface serial
2/0:15 and clear controller E1 2/0 which will change the layer 2 status to
MULTIPLE_FRAME_ESTABLISHED. But outgoing calls can not go through unless I
do a reload of the router.I get the following error when I do a debug isdn
q931

Nov 23 07:02:34.385: ISDN Se2/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref
= 0x254F
Cause i = 0x80E6 - Recovery on timer expiry
Nov 23 07:02:34.385: ISDN Se2/0:15 **ERROR**: CCPCC_CallOrigination: SETUP
timed-out (2nd T303) to NETWORK. The SETUP failed.
Nov 23 07:02:35.385: ISDN Se2/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref
= 0x254F
Cause i = 0x80E6 - Recovery on timer expiry

The configuration on the serial interface is as follows

controller E1 2/0
pri-group timeslots 1-31
description Temp-Outgoing
!
!
interface Serial2/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
isdn map address 012* plan isdn type national
isdn map address 015* plan isdn type national
isdn sending-complete
no cdp enable

I have attached output if debug isdn q921 messages before and after the
reload of the router.

regards,

Abebe Amare
Network Engineer, VivaCell
CCNP, CCNA (Voice)
Attachments: before-restart.txt (3.59 KB)
  after-restart.txt (3.69 KB)


mh at markholloway

Nov 23, 2009, 8:54 AM

Post #2 of 3 (2918 views)
Permalink
Re: ISDN PRI problem [In reply to]

I have experienced this before. It could be a physical problem. Try replacing the cable from your E1 port to the Telco equipment. If replacing the cable does not work try re-seating your VWIC.

On Nov 23, 2009, at 8:05 AM, Abebe Amare wrote:

> Dear,
> Cisco ISR 3845 (image c3845-spservicesk9-mz.124-21)connected to telco with ISDN PRI is experiencing ISDN problems. When the problem happens I notice TIMER_RECOVERY on the layer 2 status and I will do a clear interface serial 2/0:15 and clear controller E1 2/0 which will change the layer 2 status to MULTIPLE_FRAME_ESTABLISHED. But outgoing calls can not go through unless I do a reload of the router.I get the following error when I do a debug isdn q931
>
> Nov 23 07:02:34.385: ISDN Se2/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x254F
> Cause i = 0x80E6 - Recovery on timer expiry
> Nov 23 07:02:34.385: ISDN Se2/0:15 **ERROR**: CCPCC_CallOrigination: SETUP timed-out (2nd T303) to NETWORK. The SETUP failed.
> Nov 23 07:02:35.385: ISDN Se2/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x254F
> Cause i = 0x80E6 - Recovery on timer expiry
>
> The configuration on the serial interface is as follows
>
> controller E1 2/0
> pri-group timeslots 1-31
> description Temp-Outgoing
> !
> !
> interface Serial2/0:15
> no ip address
> encapsulation hdlc
> isdn switch-type primary-net5
> isdn incoming-voice voice
> isdn map address 012* plan isdn type national
> isdn map address 015* plan isdn type national
> isdn sending-complete
> no cdp enable
>
> I have attached output if debug isdn q921 messages before and after the reload of the router.
>
> regards,
>
> Abebe Amare
> Network Engineer, VivaCell
> CCNP, CCNA (Voice)
>
>
> <before-restart.txt><after-restart.txt>_______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip


abucho at gmail

Nov 23, 2009, 8:22 PM

Post #3 of 3 (2902 views)
Permalink
Re: ISDN PRI problem [In reply to]

Thanks for the quick response guys. I will try both of Mark's and Darel's
suggestions.

On Mon, Nov 23, 2009 at 7:54 PM, Mark Holloway <mh [at] markholloway> wrote:

> I have experienced this before. It could be a physical problem. Try
> replacing the cable from your E1 port to the Telco equipment. If replacing
> the cable does not work try re-seating your VWIC.
>
> On Nov 23, 2009, at 8:05 AM, Abebe Amare wrote:
>
> > Dear,
> > Cisco ISR 3845 (image c3845-spservicesk9-mz.124-21)connected to telco
> with ISDN PRI is experiencing ISDN problems. When the problem happens I
> notice TIMER_RECOVERY on the layer 2 status and I will do a clear interface
> serial 2/0:15 and clear controller E1 2/0 which will change the layer 2
> status to MULTIPLE_FRAME_ESTABLISHED. But outgoing calls can not go through
> unless I do a reload of the router.I get the following error when I do a
> debug isdn q931
> >
> > Nov 23 07:02:34.385: ISDN Se2/0:15 Q931: TX -> RELEASE_COMP pd = 8
> callref = 0x254F
> > Cause i = 0x80E6 - Recovery on timer expiry
> > Nov 23 07:02:34.385: ISDN Se2/0:15 **ERROR**: CCPCC_CallOrigination:
> SETUP timed-out (2nd T303) to NETWORK. The SETUP failed.
> > Nov 23 07:02:35.385: ISDN Se2/0:15 Q931: TX -> RELEASE_COMP pd = 8
> callref = 0x254F
> > Cause i = 0x80E6 - Recovery on timer expiry
> >
> > The configuration on the serial interface is as follows
> >
> > controller E1 2/0
> > pri-group timeslots 1-31
> > description Temp-Outgoing
> > !
> > !
> > interface Serial2/0:15
> > no ip address
> > encapsulation hdlc
> > isdn switch-type primary-net5
> > isdn incoming-voice voice
> > isdn map address 012* plan isdn type national
> > isdn map address 015* plan isdn type national
> > isdn sending-complete
> > no cdp enable
> >
> > I have attached output if debug isdn q921 messages before and after the
> reload of the router.
> >
> > regards,
> >
> > Abebe Amare
> > Network Engineer, VivaCell
> > CCNP, CCNA (Voice)
> >
> >
> >
> <before-restart.txt><after-restart.txt>_______________________________________________
> > cisco-voip mailing list
> > cisco-voip [at] puck
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

Cisco voip RSS feed   Index | Next | Previous | View Threaded
 
 


Interested in having your list archived? Contact Gossamer Threads
 
  Web Applications & Managed Hosting Powered by Gossamer Threads Inc.