Mailing List Archive: Cisco: VOIP

unity connection 7.1 disable tts

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Marcin_Nowacki at sevenet

Nov 21, 2009, 5:07 AM

Post #1 of 4 (490 views)
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unity connection 7.1 disable tts

Hi all

Recently we have deployed CUCMBE 7 to our customer with english language, they didn't wont to localize it ( international company where native language is english ), but as soon as we configured LDAP sync and imported users from CUCM we've noticed that during greetings systems tries to read First and Last name of user, what is funny, but not practical if the name is in local language. We wanted to disable this just to hear extension of valid user. I can not find in the docs ( maybe I'm missing something ) anything about disabling this function, but as soon as client asked me I was pretty sure that it should be some enable/disable function under user Class of Service.
I've noticed that if I'm not importing the user from CUCM but add it only from CUC ( Alias and Extension only ) it of course did not have First and Last name so he is properly saying "Number xxxx is not (..) leave a message". Maybe I should change something in PCA settings on every user ?
Any issues with this ? Solution ?

Thanks
Marcin

________________________________
S?d Rejonowy Gda?sk - P??noc w Gda?sku, VII Wydzia? Gospodarczy Krajowego Rejestru S?dowego KRS: 0000308826, NIP: 583-22-02-053 Kapita? zak?adowy: 588.000,00
Zawarto?? tej wiadomo?ci zawiera informacje zastrze?one, stanowi?ce tajemnic? firmy SEVENET S.A. Nieuprawnione wykorzystanie tych informacji do w?asnych cel?w lub ich ujawnianie osobom trzecim jest zabronione. W przypadku omy?kowego otrzymania tej wiadomo?ci prosimy o jej trwa?e skasowanie oraz powiadomienie o tym fakcie nadawcy informacji.
This e-mail content contains confidential information, and is the property of SEVENET S.A. Any illegal use of this information for personal purposes or any disclosure to other persons or entities is prohibited. If you are not the intended recipient of this message please delete this e-mail and inform the sender about it.

lelio at uoguelph

Nov 21, 2009, 9:50 AM

Post #2 of 4 (461 views)
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Re: unity connection 7.1 disable tts [In reply to]

That's interesting you say that. I don't have a solution, but I thought I would add that I will have to check on our system for local accounts and whether they say the extension or the TTS of the name. I'm pretty sure even for local accounts (not LDAP imported) it still uses the TTS of the display name.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Nowacki Marcin" <Marcin_Nowacki [at] sevenet>
To: cisco-voip [at] puck
Sent: Saturday, November 21, 2009 8:07:13 AM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] unity connection 7.1 disable tts

Hi all

Recently we have deployed CUCMBE 7 to our customer with english language, they didn’t wont to localize it ( international company where native language is english ), but as soon as we configured LDAP sync and imported users from CUCM we’ve noticed that during greetings systems tries to read First and Last name of user, what is funny, but not practical if the name is in local language. We wanted to disable this just to hear extension of valid user. I can not find in the docs ( maybe I’m missing something ) anything about disabling this function, but as soon as client asked me I was pretty sure that it should be some enable/disable function under user Class of Service.

I’ve noticed that if I’m not importing the user from CUCM but add it only from CUC ( Alias and Extension only ) it of course did not have First and Last name so he is properly saying “Number xxxx is not (..) leave a message”. Maybe I should change something in PCA settings on every user ?

Any issues with this ? Solution ?

Thanks

Marcin

Sąd Rejonowy Gdańsk – Północ w Gdańsku, VII Wydział Gospodarczy Krajowego Rejestru Sądowego KRS: 0000308826, NIP: 583-22-02-053 Kapitał zakładowy: 588.000,00
Zawartość tej wiadomości zawiera informacje zastrzeżone, stanowiące tajemnicę firmy SEVENET S.A. Nieuprawnione wykorzystanie tych informacji do własnych celów lub ich ujawnianie osobom trzecim jest zabronione. W przypadku omyłkowego otrzymania tej wiadomości prosimy o jej trwałe skasowanie oraz powiadomienie o tym fakcie nadawcy informacji.
This e-mail content contains confidential information, and is the property of SEVENET S.A. Any illegal use of this information for personal purposes or any disclosure to other persons or entities is prohibited. If you are not the intended recipient of this message please delete this e-mail and inform the sender about it.

_______________________________________________ cisco-voip mailing list cisco-voip [at] puck https://puck.nether.net/mailman/listinfo/cisco-voip

Marcin_Nowacki at sevenet

Nov 21, 2009, 10:01 AM

Post #3 of 4 (439 views)
Permalink

Re: unity connection 7.1 disable tts [In reply to]

I suppose that, if you are adding a local user with all credentials ( First and Last name ) TTS will also read this, but only requirement when adding a user to CUC is UserID, so if you leave blank fields under F&L name unity will read the number because other fields are empty. What to do with imported users where I can not remove First and Last name credentials after import.

From: Lelio Fulgenzi [mailto:lelio [at] uoguelph]
Sent: Saturday, November 21, 2009 6:50 PM
To: Nowacki Marcin
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] unity connection 7.1 disable tts

That's interesting you say that. I don't have a solution, but I thought I would add that I will have to check on our system for local accounts and whether they say the extension or the TTS of the name. I'm pretty sure even for local accounts (not LDAP imported) it still uses the TTS of the display name.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Nowacki Marcin" <Marcin_Nowacki [at] sevenet>
To: cisco-voip [at] puck
Sent: Saturday, November 21, 2009 8:07:13 AM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] unity connection 7.1 disable tts

Hi all

Recently we have deployed CUCMBE 7 to our customer with english language, they didn’t wont to localize it ( international company where native language is english ), but as soon as we configured LDAP sync and imported users from CUCM we’ve noticed that during greetings systems tries to read First and Last name of user, what is funny, but not practical if the name is in local language. We wanted to disable this just to hear extension of valid user. I can not find in the docs ( maybe I’m missing something ) anything about disabling this function, but as soon as client asked me I was pretty sure that it should be some enable/disable function under user Class of Service.
I’ve noticed that if I’m not importing the user from CUCM but add it only from CUC ( Alias and Extension only ) it of course did not have First and Last name so he is properly saying “Number xxxx is not (..) leave a message”. Maybe I should change something in PCA settings on every user ?
Any issues with this ? Solution ?

Thanks
Marcin

________________________________
Sąd Rejonowy Gdańsk – Północ w Gdańsku, VII Wydział Gospodarczy Krajowego Rejestru Sądowego KRS: 0000308826, NIP: 583-22-02-053 Kapitał zakładowy: 588.000,00
Zawartość tej wiadomości zawiera informacje zastrzeżone, stanowiące tajemnicę firmy SEVENET S.A. Nieuprawnione wykorzystanie tych informacji do własnych celów lub ich ujawnianie osobom trzecim jest zabronione. W przypadku omyłkowego otrzymania tej wiadomości prosimy o jej trwałe skasowanie oraz powiadomienie o tym fakcie nadawcy informacji.
This e-mail content contains confidential information, and is the property of SEVENET S.A. Any illegal use of this information for personal purposes or any disclosure to other persons or entities is prohibited. If you are not the intended recipient of this message please delete this e-mail and inform the sender about it.

_______________________________________________ cisco-voip mailing list cisco-voip [at] puck https://puck.nether.net/mailman/listinfo/cisco-voip

________________________________
Sąd Rejonowy Gdańsk – Północ w Gdańsku, VII Wydział Gospodarczy Krajowego Rejestru Sądowego KRS: 0000308826, NIP: 583-22-02-053 Kapitał zakładowy: 588.000,00
Zawartość tej wiadomości zawiera informacje zastrzeżone, stanowiące tajemnicę firmy SEVENET S.A. Nieuprawnione wykorzystanie tych informacji do własnych celów lub ich ujawnianie osobom trzecim jest zabronione. W przypadku omyłkowego otrzymania tej wiadomości prosimy o jej trwałe skasowanie oraz powiadomienie o tym fakcie nadawcy informacji.
This e-mail content contains confidential information, and is the property of SEVENET S.A. Any illegal use of this information for personal purposes or any disclosure to other persons or entities is prohibited. If you are not the intended recipient of this message please delete this e-mail and inform the sender about it.

Marcin_Nowacki at sevenet

Nov 23, 2009, 4:26 AM

Post #4 of 4 (412 views)
Permalink

Re: unity connection 7.1 disable tts [In reply to]

Hi

I’ve made a mistake, so I would like to correct myself, I can disable TTS only when I delete filed Display Name under User configuration, either it is added user or imported from CUCM. So it’s ok but I have to do it manually user by user. Do you know any option to disable it on the system ?

Greetings
Marcin

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of Nowacki Marcin
Sent: Saturday, November 21, 2009 7:02 PM
To: Lelio Fulgenzi
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] unity connection 7.1 disable tts

I suppose that, if you are adding a local user with all credentials ( First and Last name ) TTS will also read this, but only requirement when adding a user to CUC is UserID, so if you leave blank fields under F&L name unity will read the number because other fields are empty. What to do with imported users where I can not remove First and Last name credentials after import.

From: Lelio Fulgenzi [mailto:lelio [at] uoguelph]
Sent: Saturday, November 21, 2009 6:50 PM
To: Nowacki Marcin
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] unity connection 7.1 disable tts

That's interesting you say that. I don't have a solution, but I thought I would add that I will have to check on our system for local accounts and whether they say the extension or the TTS of the name. I'm pretty sure even for local accounts (not LDAP imported) it still uses the TTS of the display name.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Nowacki Marcin" <Marcin_Nowacki [at] sevenet>
To: cisco-voip [at] puck
Sent: Saturday, November 21, 2009 8:07:13 AM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] unity connection 7.1 disable tts

Hi all

Recently we have deployed CUCMBE 7 to our customer with english language, they didn’t wont to localize it ( international company where native language is english ), but as soon as we configured LDAP sync and imported users from CUCM we’ve noticed that during greetings systems tries to read First and Last name of user, what is funny, but not practical if the name is in local language. We wanted to disable this just to hear extension of valid user. I can not find in the docs ( maybe I’m missing something ) anything about disabling this function, but as soon as client asked me I was pretty sure that it should be some enable/disable function under user Class of Service.
I’ve noticed that if I’m not importing the user from CUCM but add it only from CUC ( Alias and Extension only ) it of course did not have First and Last name so he is properly saying “Number xxxx is not (..) leave a message”. Maybe I should change something in PCA settings on every user ?
Any issues with this ? Solution ?

Thanks
Marcin

________________________________
Sąd Rejonowy Gdańsk – Północ w Gdańsku, VII Wydział Gospodarczy Krajowego Rejestru Sądowego KRS: 0000308826, NIP: 583-22-02-053 Kapitał zakładowy: 588.000,00
Zawartość tej wiadomości zawiera informacje zastrzeżone, stanowiące tajemnicę firmy SEVENET S.A. Nieuprawnione wykorzystanie tych informacji do własnych celów lub ich ujawnianie osobom trzecim jest zabronione. W przypadku omyłkowego otrzymania tej wiadomości prosimy o jej trwałe skasowanie oraz powiadomienie o tym fakcie nadawcy informacji.
This e-mail content contains confidential information, and is the property of SEVENET S.A. Any illegal use of this information for personal purposes or any disclosure to other persons or entities is prohibited. If you are not the intended recipient of this message please delete this e-mail and inform the sender about it.

_______________________________________________ cisco-voip mailing list cisco-voip [at] puck https://puck.nether.net/mailman/listinfo/cisco-voip

________________________________
Sąd Rejonowy Gdańsk – Północ w Gdańsku, VII Wydział Gospodarczy Krajowego Rejestru Sądowego KRS: 0000308826, NIP: 583-22-02-053 Kapitał zakładowy: 588.000,00
Zawartość tej wiadomości zawiera informacje zastrzeżone, stanowiące tajemnicę firmy SEVENET S.A. Nieuprawnione wykorzystanie tych informacji do własnych celów lub ich ujawnianie osobom trzecim jest zabronione. W przypadku omyłkowego otrzymania tej wiadomości prosimy o jej trwałe skasowanie oraz powiadomienie o tym fakcie nadawcy informacji.
This e-mail content contains confidential information, and is the property of SEVENET S.A. Any illegal use of this information for personal purposes or any disclosure to other persons or entities is prohibited. If you are not the intended recipient of this message please delete this e-mail and inform the sender about it.

________________________________
Sąd Rejonowy Gdańsk – Północ w Gdańsku, VII Wydział Gospodarczy Krajowego Rejestru Sądowego KRS: 0000308826, NIP: 583-22-02-053 Kapitał zakładowy: 588.000,00
Zawartość tej wiadomości zawiera informacje zastrzeżone, stanowiące tajemnicę firmy SEVENET S.A. Nieuprawnione wykorzystanie tych informacji do własnych celów lub ich ujawnianie osobom trzecim jest zabronione. W przypadku omyłkowego otrzymania tej wiadomości prosimy o jej trwałe skasowanie oraz powiadomienie o tym fakcie nadawcy informacji.
This e-mail content contains confidential information, and is the property of SEVENET S.A. Any illegal use of this information for personal purposes or any disclosure to other persons or entities is prohibited. If you are not the intended recipient of this message please delete this e-mail and inform the sender about it.

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