Mailing List Archive: Cisco: VOIP

sub: Polycom rmx1000

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reachsashank at gmail

Nov 20, 2009, 7:42 AM

Post #1 of 6 (885 views)
Permalink

sub: Polycom rmx1000

Dear All,

Has any one worked on Polycom rmx1000 video conferencing unit. I just have
some problem with it. I have a rmx 1000 and 2 v700s for installation
purpose. Calls between the 2 v700 is working fine. when i call from v700 to
rmx on v700 i get hte following error"Your call could not be completed
because the call was routed throughan intermediate network that does not
service far site. contact your administrator for further suggestions.
Unfortunately i am the administrator and i dont know what to do. Any
suggestions would be greatly helpful to me.

thuffman at rosettastone

Nov 20, 2009, 7:49 AM

Post #2 of 6 (844 views)
Permalink

Re: sub: Polycom rmx1000 [In reply to]

I don't have these model of units, but I have found Polycom equipment to be very odd at times. Usually just rebooting HDX units takes care of most problems.

Have you rebooted all units involved?

Thanks,

Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
[cid:image001.jpg [at] 01CA69CF]
This e-mail and any attachments thereto are intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this email, and any attachments thereto, is strictly prohibited. If you receive this email in error please contact the sender by reply email and destroy all copies of the original message.

From: cisco-voip-bounces [at] puck [mailto:cisco-voip-bounces [at] puck] On Behalf Of venkata sashank
Sent: Friday, November 20, 2009 10:42 AM
To: cisco-voip [at] puck
Subject: [cisco-voip] sub: Polycom rmx1000

Dear All,

Has any one worked on Polycom rmx1000 video conferencing unit. I just have some problem with it. I have a rmx 1000 and 2 v700s for installation purpose. Calls between the 2 v700 is working fine. when i call from v700 to rmx on v700 i get hte following error"Your call could not be completed because the call was routed throughan intermediate network that does not service far site. contact your administrator for further suggestions. Unfortunately i am the administrator and i dont know what to do. Any suggestions would be greatly helpful to me.

Attachments:

image001.jpg (1.91 KB)

reachsashank at gmail

Nov 20, 2009, 8:02 AM

Post #3 of 6 (840 views)
Permalink

Re: sub: Polycom rmx1000 [In reply to]

Thanks for the response. I have rebooted it thrice, still the same issue.
One more thing i see that it doesnt have any voice or video ports. could
that be a problem any wild guess?

On Fri, Nov 20, 2009 at 9:19 PM, Huffman, Tim <thuffman [at] rosettastone>wrote:

> I don’t have these model of units, but I have found Polycom equipment to
> be very odd at times. Usually just rebooting HDX units takes care of most
> problems.
>
>
>
> Have you rebooted all units involved?
>
>
>
> Thanks,
>
>
>
> *Tim Huffman*
>
> Rosetta Stone®
>
> Cisco Telephony Administrator
>
> *T (540) 236-5077*
>
> (800) 788-0822
>
> RosettaStone.com
>
> [image: logo]
>
> *This e-mail and any attachments thereto are intended only for use by the
> addressee(s) named herein and may contain legally privileged and/or
> confidential information. If you are not the intended recipient of this
> e-mail, you are hereby notified that any dissemination, distribution or
> copying of this email, and any attachments thereto, is strictly prohibited.
> If you receive this email in error please contact the sender by reply email
> and destroy all copies of the original message.*
>
>
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *venkata sashank
> *Sent:* Friday, November 20, 2009 10:42 AM
> *To:* cisco-voip [at] puck
> *Subject:* [cisco-voip] sub: Polycom rmx1000
>
>
>
> Dear All,
>
>
>
> Has any one worked on Polycom rmx1000 video conferencing unit. I just have
> some problem with it. I have a rmx 1000 and 2 v700s for installation
> purpose. Calls between the 2 v700 is working fine. when i call from v700 to
> rmx on v700 i get hte following error"Your call could not be completed
> because the call was routed throughan intermediate network that does not
> service far site. contact your administrator for further suggestions.
> Unfortunately i am the administrator and i dont know what to do. Any
> suggestions would be greatly helpful to me.
>

Attachments:

image001.jpg (1.91 KB)

pwalenta at wi

Nov 20, 2009, 11:43 AM

Post #4 of 6 (832 views)
Permalink

Re: sub: Polycom rmx1000 [In reply to]

This really isn't the right forum to discuss completely non-Cisco related
devices.

If you want VC help I recommend checking here:

http://www.vctalk.com

That site is entirely devoted to video conferencing and someone there is
likely able to help you.

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of venkata sashank
Sent: Friday, November 20, 2009 10:03 AM
To: Huffman, Tim
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] sub: Polycom rmx1000

Thanks for the response. I have rebooted it thrice, still the same issue.
One more thing i see that it doesnt have any voice or video ports. could
that be a problem any wild guess?

On Fri, Nov 20, 2009 at 9:19 PM, Huffman, Tim <thuffman [at] rosettastone>
wrote:

I don't have these model of units, but I have found Polycom equipment to be
very odd at times. Usually just rebooting HDX units takes care of most
problems.

Have you rebooted all units involved?

Thanks,

Tim Huffman

Rosetta StoneR

Cisco Telephony Administrator

T (540) 236-5077

(800) 788-0822

RosettaStone.com

logo

This e-mail and any attachments thereto are intended only for use by the
addressee(s) named herein and may contain legally privileged and/or
confidential information. If you are not the intended recipient of this
e-mail, you are hereby notified that any dissemination, distribution or
copying of this email, and any attachments thereto, is strictly prohibited.
If you receive this email in error please contact the sender by reply email
and destroy all copies of the original message.

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of venkata sashank
Sent: Friday, November 20, 2009 10:42 AM
To: cisco-voip [at] puck
Subject: [cisco-voip] sub: Polycom rmx1000

Dear All,

Has any one worked on Polycom rmx1000 video conferencing unit. I just have
some problem with it. I have a rmx 1000 and 2 v700s for installation
purpose. Calls between the 2 v700 is working fine. when i call from v700 to
rmx on v700 i get hte following error"Your call could not be completed
because the call was routed throughan intermediate network that does not
service far site. contact your administrator for further suggestions.
Unfortunately i am the administrator and i dont know what to do. Any
suggestions would be greatly helpful to me.

Attachments:

image001.jpg (1.91 KB)

reachsashank at gmail

Nov 20, 2009, 7:34 PM

Post #5 of 6 (836 views)
Permalink

Re: sub: Polycom rmx1000 [In reply to]

That site is on sale dude :-)

On Sat, Nov 21, 2009 at 1:13 AM, Philip Walenta <pwalenta [at] wi> wrote:

> This really isn’t the right forum to discuss completely non-Cisco related
> devices.
>
>
>
> If you want VC help I recommend checking here:
>
>
>
> http://www.vctalk.com
>
>
>
> That site is entirely devoted to video conferencing and someone there is
> likely able to help you.
>
>
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *venkata sashank
> *Sent:* Friday, November 20, 2009 10:03 AM
> *To:* Huffman, Tim
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] sub: Polycom rmx1000
>
>
>
> Thanks for the response. I have rebooted it thrice, still the same issue.
> One more thing i see that it doesnt have any voice or video ports. could
> that be a problem any wild guess?
>
> On Fri, Nov 20, 2009 at 9:19 PM, Huffman, Tim <thuffman [at] rosettastone>
> wrote:
>
> I don’t have these model of units, but I have found Polycom equipment to be
> very odd at times. Usually just rebooting HDX units takes care of most
> problems.
>
>
>
> Have you rebooted all units involved?
>
>
>
> Thanks,
>
>
>
> *Tim Huffman*
>
> Rosetta Stone®
>
> Cisco Telephony Administrator
>
> *T (540) 236-5077*
>
> (800) 788-0822
>
> RosettaStone.com
>
> [image: logo]
>
> *This e-mail and any attachments thereto are intended only for use by the
> addressee(s) named herein and may contain legally privileged and/or
> confidential information. If you are not the intended recipient of this
> e-mail, you are hereby notified that any dissemination, distribution or
> copying of this email, and any attachments thereto, is strictly prohibited.
> If you receive this email in error please contact the sender by reply email
> and destroy all copies of the original message.*
>
>
>
> *From:* cisco-voip-bounces [at] puck [mailto:
> cisco-voip-bounces [at] puck] *On Behalf Of *venkata sashank
> *Sent:* Friday, November 20, 2009 10:42 AM
> *To:* cisco-voip [at] puck
> *Subject:* [cisco-voip] sub: Polycom rmx1000
>
>
>
> Dear All,
>
>
>
> Has any one worked on Polycom rmx1000 video conferencing unit. I just have
> some problem with it. I have a rmx 1000 and 2 v700s for installation
> purpose. Calls between the 2 v700 is working fine. when i call from v700 to
> rmx on v700 i get hte following error"Your call could not be completed
> because the call was routed throughan intermediate network that does not
> service far site. contact your administrator for further suggestions.
> Unfortunately i am the administrator and i dont know what to do. Any
> suggestions would be greatly helpful to me.
>
>
>

Attachments:

image001.jpg (1.91 KB)

reachsashank at gmail

Nov 20, 2009, 7:38 PM

Post #6 of 6 (827 views)
Permalink

Re: sub: Polycom rmx1000 [In reply to]

The name of that site is www.vtctalk.com. thanks for the suggestion :-)

On Sat, Nov 21, 2009 at 9:04 AM, venkata sashank <reachsashank [at] gmail>wrote:

> That site is on sale dude :-)
>
>
> On Sat, Nov 21, 2009 at 1:13 AM, Philip Walenta <pwalenta [at] wi>wrote:
>
>> This really isn’t the right forum to discuss completely non-Cisco
>> related devices.
>>
>>
>>
>> If you want VC help I recommend checking here:
>>
>>
>>
>> http://www.vctalk.com
>>
>>
>>
>> That site is entirely devoted to video conferencing and someone there is
>> likely able to help you.
>>
>>
>>
>> *From:* cisco-voip-bounces [at] puck [mailto:
>> cisco-voip-bounces [at] puck] *On Behalf Of *venkata sashank
>> *Sent:* Friday, November 20, 2009 10:03 AM
>> *To:* Huffman, Tim
>> *Cc:* cisco-voip [at] puck
>> *Subject:* Re: [cisco-voip] sub: Polycom rmx1000
>>
>>
>>
>> Thanks for the response. I have rebooted it thrice, still the same issue.
>> One more thing i see that it doesnt have any voice or video ports. could
>> that be a problem any wild guess?
>>
>> On Fri, Nov 20, 2009 at 9:19 PM, Huffman, Tim <thuffman [at] rosettastone>
>> wrote:
>>
>> I don’t have these model of units, but I have found Polycom equipment to
>> be very odd at times. Usually just rebooting HDX units takes care of most
>> problems.
>>
>>
>>
>> Have you rebooted all units involved?
>>
>>
>>
>> Thanks,
>>
>>
>>
>> *Tim Huffman*
>>
>> Rosetta Stone®
>>
>> Cisco Telephony Administrator
>>
>> *T (540) 236-5077*
>>
>> (800) 788-0822
>>
>> RosettaStone.com
>>
>> [image: logo]
>>
>> *This e-mail and any attachments thereto are intended only for use by the
>> addressee(s) named herein and may contain legally privileged and/or
>> confidential information. If you are not the intended recipient of this
>> e-mail, you are hereby notified that any dissemination, distribution or
>> copying of this email, and any attachments thereto, is strictly prohibited.
>> If you receive this email in error please contact the sender by reply email
>> and destroy all copies of the original message.*
>>
>>
>>
>> *From:* cisco-voip-bounces [at] puck [mailto:
>> cisco-voip-bounces [at] puck] *On Behalf Of *venkata sashank
>> *Sent:* Friday, November 20, 2009 10:42 AM
>> *To:* cisco-voip [at] puck
>> *Subject:* [cisco-voip] sub: Polycom rmx1000
>>
>>
>>
>> Dear All,
>>
>>
>>
>> Has any one worked on Polycom rmx1000 video conferencing unit. I just have
>> some problem with it. I have a rmx 1000 and 2 v700s for installation
>> purpose. Calls between the 2 v700 is working fine. when i call from v700 to
>> rmx on v700 i get hte following error"Your call could not be completed
>> because the call was routed throughan intermediate network that does not
>> service far site. contact your administrator for further suggestions.
>> Unfortunately i am the administrator and i dont know what to do. Any
>> suggestions would be greatly helpful to me.
>>
>>
>>
>
>

Attachments:

image001.jpg (1.91 KB)

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