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Caller ID going through telco's correctly?

 

 

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svoll.voip at gmail

Nov 6, 2009, 11:14 AM

Post #1 of 2 (331 views)
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Caller ID going through telco's correctly?

I have an autodialer that sends out caller ID of the attendance office of
each school it calls.

the system seems to work within our local Telco, but if it goes out to the
school district telco, it gets converted back to our biling number. which
means I get parents calling us, rather then the school district the call was
from.

Who's door to I bang on? the local Telco or the school district telco?

I'm guessing the SD telco is doing some sort of, hey that number should
only originate from within, don't forward the caller ID? Just a guess.
anyone have any ideas?

TIA

Scott


rratliff at cisco

Nov 6, 2009, 11:44 AM

Post #2 of 2 (301 views)
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Re: Caller ID going through telco's correctly? [In reply to]

Is it calling name or number that is getting messed up? The number
should be honored all the way through, the name is done by a lookup at
the last hop.

-Ryan

On Nov 6, 2009, at 2:14 PM, Scott Voll wrote:

I have an autodialer that sends out caller ID of the attendance office
of each school it calls.

the system seems to work within our local Telco, but if it goes out to
the school district telco, it gets converted back to our biling
number. which means I get parents calling us, rather then the school
district the call was from.

Who's door to I bang on? the local Telco or the school district telco?

I'm guessing the SD telco is doing some sort of, hey that number
should only originate from within, don't forward the caller ID? Just
a guess. anyone have any ideas?

TIA

Scott
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