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CUCM 6.1: call forward unregistered+outpulse DTMF

 

 

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pocketapl at nm

Nov 5, 2009, 5:57 AM

Post #1 of 3 (113 views)
Permalink
CUCM 6.1: call forward unregistered+outpulse DTMF

Hello all.

I'm trying to backup a voip connection with a branch via PSTN. The branch
has SRST configured and the phones are switching to branch router (2821)
properly if there's no connection to CUCM at central office.

The branch has several analog lines (FXO), all of them are served by an IVR
(tcl AA).

I've configured "call forward unregistered" on all the branch ipphones to
those analog PSTN numbers.

The problem is that the users need to dial the extension TWICE. They dial
the extension, if there's no connection, call forward brings them to the
branch's IVR via PSTN, which asks to dial the extension AGAIN.

Is there's a way to automaticaly outpulse DTMF digits in connected state?
(BTW, there's a call consult transfer function in IPCCE, which has the
"outpulse DTMF digits" option)

Thank you.

P.S.

All ipphones are SCCP.


pocketapl at nm

Nov 5, 2009, 11:02 PM

Post #2 of 3 (99 views)
Permalink
CUCM 6.1: call forward unregistered+outpulse DTMF [In reply to]

Hello all.

I'm trying to backup a voip connection with a branch via PSTN. The branch
has SRST configured and the phones are switching to branch router (2821)
properly if there's no connection to CUCM at central office.

The branch has several analog lines (FXO), all of them are served by an IVR
(tcl AA).

I've configured "call forward unregistered" on all the branch ipphones to
those analog PSTN numbers.

The problem is that the users need to dial the extension TWICE. They dial
the extension, if there's no connection, call forward brings them to the
branch's IVR via PSTN, which asks to dial the extension AGAIN.

Is there's a way to automaticaly outpulse DTMF digits in connected state?
(BTW, there's a call consult transfer function in IPCCE, which has the
"outpulse DTMF digits" option)

Thank you.

P.S.

All ipphones are SCCP.

P.P.S

Sorry for possible double posting, not sure if the first message have
reached the server.


rratliff at cisco

Nov 6, 2009, 6:03 AM

Post #3 of 3 (97 views)
Permalink
Re: CUCM 6.1: call forward unregistered+outpulse DTMF [In reply to]

Not from CUCM, you'd need to do it in IPCC as you said. Set the CFUR
to a new script that can read in the forwarding station, call out to
the branch, input the desired DTMF digits, then complete the
transfer. If you are forwarding in any way into the first IVR you
will need the redirect out of that IVR to reset the forwarding
information so that the new script will see the correct phone as the
forwarding station/original called party and not the dummy DN that
redirected to the first IVR.

-Ryan

On Nov 6, 2009, at 2:02 AM, Oleg Skomorokhov wrote:

Hello all.

I'm trying to backup a voip connection with a branch via PSTN. The
branch has SRST configured and the phones are switching to branch
router (2821) properly if there's no connection to CUCM at central
office.

The branch has several analog lines (FXO), all of them are served by
an IVR (tcl AA).

I've configured "call forward unregistered" on all the branch ipphones
to those analog PSTN numbers.

The problem is that the users need to dial the extension TWICE. They
dial the extension, if there's no connection, call forward brings them
to the branch's IVR via PSTN, which asks to dial the extension AGAIN.

Is there's a way to automaticaly outpulse DTMF digits in connected
state? (BTW, there's a call consult transfer function in IPCCE, which
has the "outpulse DTMF digits" option)

Thank you.

P.S.

All ipphones are SCCP.

P.P.S

Sorry for possible double posting, not sure if the first message have
reached the server.
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