Mailing List Archive: Cisco: VOIP

controller errors?

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svoll.voip at gmail

Nov 4, 2009, 1:37 PM

Post #1 of 9 (161 views)
Permalink

controller errors?

Good Afternoon--

I'm getting slip seconds and errored seconds on my PRI controller.

about 2-10 per 15 minutes with a total of about 200 per 24 hours.

telco says they don't see anything in testing.

Is this a hardware issue on the VGW or a Telco problem and I need to tell
them to dispatch out and test?

Can someone give me a little advise?

Thanks

Scott

H323 2851 running 12.4.24T1

pwalenta at wi

Nov 4, 2009, 1:51 PM

Post #2 of 9 (154 views)
Permalink

Re: controller errors? [In reply to]

Slips tend to be clocking related. Does this gateway have multiple T1's?
Is the controller set properly? A few slips is enough to kill a fax or
modem conversation.

From: cisco-voip-bounces[at]puck.nether.net
[mailto:cisco-voip-bounces[at]puck.nether.net] On Behalf Of Scott Voll
Sent: Wednesday, November 04, 2009 3:38 PM
To: cisco-voip[at]puck.nether.net
Subject: [cisco-voip] controller errors?

Good Afternoon--

I'm getting slip seconds and errored seconds on my PRI controller.

about 2-10 per 15 minutes with a total of about 200 per 24 hours.

telco says they don't see anything in testing.

Is this a hardware issue on the VGW or a Telco problem and I need to tell
them to dispatch out and test?

Can someone give me a little advise?

Thanks

Scott

H323 2851 running 12.4.24T1

svoll.voip at gmail

Nov 4, 2009, 1:53 PM

Post #3 of 9 (154 views)
Permalink

Re: controller errors? [In reply to]

meaning I don't have "clock source line primary" on the controller?

Scott

On Wed, Nov 4, 2009 at 1:51 PM, Philip Walenta <pwalenta[at]wi.rr.com> wrote:

> Slips tend to be clocking related. Does this gateway have multiple
> T1’s? Is the controller set properly? A few slips is enough to kill a fax
> or modem conversation.
>
>
>
> *From:* cisco-voip-bounces[at]puck.nether.net [mailto:
> cisco-voip-bounces[at]puck.nether.net] *On Behalf Of *Scott Voll
> *Sent:* Wednesday, November 04, 2009 3:38 PM
> *To:* cisco-voip[at]puck.nether.net
> *Subject:* [cisco-voip] controller errors?
>
>
>
> Good Afternoon--
>
>
>
> I'm getting slip seconds and errored seconds on my PRI controller.
>
>
>
> about 2-10 per 15 minutes with a total of about 200 per 24 hours.
>
>
>
> telco says they don't see anything in testing.
>
>
>
> Is this a hardware issue on the VGW or a Telco problem and I need to tell
> them to dispatch out and test?
>
>
>
> Can someone give me a little advise?
>
>
>
> Thanks
>
>
>
> Scott
>
>
>
> H323 2851 running 12.4.24T1
>

wokka at justfamily

Nov 4, 2009, 1:54 PM

Post #4 of 9 (155 views)
Permalink

Re: controller errors? [In reply to]

I see this on all of my PRI's that use a T1-crossover cable. I've
remade the cables several times but get the same thing on all of them
(3 connections).

This is on VWIC-2MFT-T1 modules in different routers. The routers are
2821 and 3845s.

I haven't seen this cause any problems, so I didn't pursue it.

I know this doesn't answer your question, but I don't think its out of
the ordinary, but I could be wrong on that.

Charles

On Wed, Nov 4, 2009 at 3:37 PM, Scott Voll <svoll.voip[at]gmail.com> wrote:
> Good Afternoon--
> I'm getting slip seconds and errored seconds on my PRI controller.
> about 2-10 per 15 minutes with a total of about 200 per 24 hours.
> telco says they don't see anything in testing.
> Is this a hardware issue on the VGW or a Telco problem and I need to tell
> them to dispatch out and test?
> Can someone give me a little advise?
> Thanks
> Scott
> H323 2851 running 12.4.24T1
> _______________________________________________
> cisco-voip mailing list
> cisco-voip[at]puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
_______________________________________________
cisco-voip mailing list
cisco-voip[at]puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

thsglobal at gmail

Nov 4, 2009, 2:05 PM

Post #5 of 9 (154 views)
Permalink

Re: controller errors? [In reply to]

Its not normal, most E1 / T1 circuits should be clean majority of the time.
Something I always check after commissioning circuits.

Cheers,

Tim.

On Thu, Nov 5, 2009 at 8:54 AM, Charles Goldsmith <wokka[at]justfamily.org>wrote:

> I see this on all of my PRI's that use a T1-crossover cable. I've
> remade the cables several times but get the same thing on all of them
> (3 connections).
>
> This is on VWIC-2MFT-T1 modules in different routers. The routers are
> 2821 and 3845s.
>
> I haven't seen this cause any problems, so I didn't pursue it.
>
> I know this doesn't answer your question, but I don't think its out of
> the ordinary, but I could be wrong on that.
>
> Charles
>
> On Wed, Nov 4, 2009 at 3:37 PM, Scott Voll <svoll.voip[at]gmail.com> wrote:
> > Good Afternoon--
> > I'm getting slip seconds and errored seconds on my PRI controller.
> > about 2-10 per 15 minutes with a total of about 200 per 24 hours.
> > telco says they don't see anything in testing.
> > Is this a hardware issue on the VGW or a Telco problem and I need to tell
> > them to dispatch out and test?
> > Can someone give me a little advise?
> > Thanks
> > Scott
> > H323 2851 running 12.4.24T1
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip[at]puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> _______________________________________________
> cisco-voip mailing list
> cisco-voip[at]puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

--

Cheers,

Tim

Sent from Sydney, Nsw, Australia

pwalenta at wi

Nov 4, 2009, 2:07 PM

Post #6 of 9 (154 views)
Permalink

Re: controller errors? [In reply to]

I am pretty sure that is one possible solution. It's been a while since
I've had to turn a T1 up ( like > 3 years) so I'm going on memory on that
one.

I do know that on a properly configured circuit you will get 0 errors.

From: Scott Voll [mailto:svoll.voip[at]gmail.com]
Sent: Wednesday, November 04, 2009 3:53 PM
To: Philip Walenta
Cc: cisco-voip[at]puck.nether.net
Subject: Re: [cisco-voip] controller errors?

meaning I don't have "clock source line primary" on the controller?

Scott

On Wed, Nov 4, 2009 at 1:51 PM, Philip Walenta <pwalenta[at]wi.rr.com> wrote:

Slips tend to be clocking related. Does this gateway have multiple T1's?
Is the controller set properly? A few slips is enough to kill a fax or
modem conversation.

From: cisco-voip-bounces[at]puck.nether.net
[mailto:cisco-voip-bounces[at]puck.nether.net] On Behalf Of Scott Voll
Sent: Wednesday, November 04, 2009 3:38 PM
To: cisco-voip[at]puck.nether.net
Subject: [cisco-voip] controller errors?

Good Afternoon--

I'm getting slip seconds and errored seconds on my PRI controller.

about 2-10 per 15 minutes with a total of about 200 per 24 hours.

telco says they don't see anything in testing.

Is this a hardware issue on the VGW or a Telco problem and I need to tell
them to dispatch out and test?

Can someone give me a little advise?

Thanks

Scott

H323 2851 running 12.4.24T1

VanMarenNP at ldschurch

Nov 4, 2009, 2:37 PM

Post #7 of 9 (142 views)
Permalink

Re: controller errors? [In reply to]

network-clock commands

https://supportforums.cisco.com/docs/DOC-2659;jsessionid=79162B8F948B52E4F106BA8BAC7CA81D.node0

________________________________
From: cisco-voip-bounces[at]puck.nether.net [cisco-voip-bounces[at]puck.nether.net] On Behalf Of Tim Smith [thsglobal[at]gmail.com]
Sent: Wednesday, November 04, 2009 3:05 PM
To: Charles Goldsmith
Cc: cisco-voip[at]puck.nether.net
Subject: Re: [cisco-voip] controller errors?

Its not normal, most E1 / T1 circuits should be clean majority of the time.
Something I always check after commissioning circuits.

Cheers,

Tim.

On Thu, Nov 5, 2009 at 8:54 AM, Charles Goldsmith <wokka[at]justfamily.org<mailto:wokka[at]justfamily.org>> wrote:
I see this on all of my PRI's that use a T1-crossover cable. I've
remade the cables several times but get the same thing on all of them
(3 connections).

This is on VWIC-2MFT-T1 modules in different routers. The routers are
2821 and 3845s.

I haven't seen this cause any problems, so I didn't pursue it.

I know this doesn't answer your question, but I don't think its out of
the ordinary, but I could be wrong on that.

Charles

On Wed, Nov 4, 2009 at 3:37 PM, Scott Voll <svoll.voip[at]gmail.com<mailto:svoll.voip[at]gmail.com>> wrote:
> Good Afternoon--
> I'm getting slip seconds and errored seconds on my PRI controller.
> about 2-10 per 15 minutes with a total of about 200 per 24 hours.
> telco says they don't see anything in testing.
> Is this a hardware issue on the VGW or a Telco problem and I need to tell
> them to dispatch out and test?
> Can someone give me a little advise?
> Thanks
> Scott
> H323 2851 running 12.4.24T1
> _______________________________________________
> cisco-voip mailing list
> cisco-voip[at]puck.nether.net<mailto:cisco-voip[at]puck.nether.net>
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
_______________________________________________
cisco-voip mailing list
cisco-voip[at]puck.nether.net<mailto:cisco-voip[at]puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

--

Cheers,

Tim

Sent from Sydney, Nsw, Australia

NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

wokka at justfamily

Nov 4, 2009, 2:40 PM

Post #8 of 9 (142 views)
Permalink

Re: controller errors? [In reply to]

I have verified on all of my connections that the clocking is set
correctly, even worked with one provider for a while trying to find
the source of the errors, trying various settings pertaining to the
clocking, etc. Nothing resolved it.

I am not doing modem/fax, so perhaps thats why I haven't seen the problem.

Thanks
Charles

On Wed, Nov 4, 2009 at 4:05 PM, Tim Smith <thsglobal[at]gmail.com> wrote:
> Its not normal, most E1 / T1 circuits should be clean majority of the time.
> Something I always check after commissioning circuits.
> Cheers,
> Tim.
>
> On Thu, Nov 5, 2009 at 8:54 AM, Charles Goldsmith <wokka[at]justfamily.org>
> wrote:
>>
>> I see this on all of my PRI's that use a T1-crossover cable. I've
>> remade the cables several times but get the same thing on all of them
>> (3 connections).
>>
>> This is on VWIC-2MFT-T1 modules in different routers. The routers are
>> 2821 and 3845s.
>>
>> I haven't seen this cause any problems, so I didn't pursue it.
>>
>> I know this doesn't answer your question, but I don't think its out of
>> the ordinary, but I could be wrong on that.
>>
>> Charles
>>
>> On Wed, Nov 4, 2009 at 3:37 PM, Scott Voll <svoll.voip[at]gmail.com> wrote:
>> > Good Afternoon--
>> > I'm getting slip seconds and errored seconds on my PRI controller.
>> > about 2-10 per 15 minutes with a total of about 200 per 24 hours.
>> > telco says they don't see anything in testing.
>> > Is this a hardware issue on the VGW or a Telco problem and I need to
>> > tell
>> > them to dispatch out and test?
>> > Can someone give me a little advise?
>> > Thanks
>> > Scott
>> > H323 2851 running 12.4.24T1
>> > _______________________________________________
>> > cisco-voip mailing list
>> > cisco-voip[at]puck.nether.net
>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>> >
>> >
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip[at]puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> --
>
> Cheers,
>
> Tim
>
>
> Sent from Sydney, Nsw, Australia
_______________________________________________
cisco-voip mailing list
cisco-voip[at]puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

matthnick at gmail

Nov 4, 2009, 3:32 PM

Post #9 of 9 (142 views)
Permalink

Re: controller errors? [In reply to]

These are usually pretty hard to troubleshoot once the
network-clock-select command is in there properly and both sides agree
on the master/slave setting. It's hardware related somewhere,
normally.

One common issue that I've seen is that the provider signal is too
'hot'. You can measure the dB level on the circuit with the provider
to tell you how hot the signal is. Sometimes having the provider
attenuate their signal will solve the problem.

-nick

On Wed, Nov 4, 2009 at 5:40 PM, Charles Goldsmith <wokka[at]justfamily.org> wrote:
> I have verified on all of my connections that the clocking is set
> correctly, even worked with one provider for a while trying to find
> the source of the errors, trying various settings pertaining to the
> clocking, etc. Nothing resolved it.
>
> I am not doing modem/fax, so perhaps thats why I haven't seen the problem.
>
> Thanks
> Charles
>
> On Wed, Nov 4, 2009 at 4:05 PM, Tim Smith <thsglobal[at]gmail.com> wrote:
>> Its not normal, most E1 / T1 circuits should be clean majority of the time.
>> Something I always check after commissioning circuits.
>> Cheers,
>> Tim.
>>
>> On Thu, Nov 5, 2009 at 8:54 AM, Charles Goldsmith <wokka[at]justfamily.org>
>> wrote:
>>>
>>> I see this on all of my PRI's that use a T1-crossover cable. I've
>>> remade the cables several times but get the same thing on all of them
>>> (3 connections).
>>>
>>> This is on VWIC-2MFT-T1 modules in different routers. The routers are
>>> 2821 and 3845s.
>>>
>>> I haven't seen this cause any problems, so I didn't pursue it.
>>>
>>> I know this doesn't answer your question, but I don't think its out of
>>> the ordinary, but I could be wrong on that.
>>>
>>> Charles
>>>
>>> On Wed, Nov 4, 2009 at 3:37 PM, Scott Voll <svoll.voip[at]gmail.com> wrote:
>>> > Good Afternoon--
>>> > I'm getting slip seconds and errored seconds on my PRI controller.
>>> > about 2-10 per 15 minutes with a total of about 200 per 24 hours.
>>> > telco says they don't see anything in testing.
>>> > Is this a hardware issue on the VGW or a Telco problem and I need to
>>> > tell
>>> > them to dispatch out and test?
>>> > Can someone give me a little advise?
>>> > Thanks
>>> > Scott
>>> > H323 2851 running 12.4.24T1
>>> > _______________________________________________
>>> > cisco-voip mailing list
>>> > cisco-voip[at]puck.nether.net
>>> > https://puck.nether.net/mailman/listinfo/cisco-voip
>>> >
>>> >
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip[at]puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>> --
>>
>> Cheers,
>>
>> Tim
>>
>>
>> Sent from Sydney, Nsw, Australia
> _______________________________________________
> cisco-voip mailing list
> cisco-voip[at]puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
_______________________________________________
cisco-voip mailing list
cisco-voip[at]puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

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