sonikku15 at ya
Nov 4, 2009, 4:31 AM
Post #1 of 1
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I have trouble with Cisco Response Solutions 5.0 (aka Contact Center).
I try to backup it from localhost and get error:
"Unable to contact Call Manager. Please make sure that the Call Manager is
running and connected to the network
com.cisco.database.bar.component.DBArchiveComponent;
nested exception is: com.cisco.archive.ArchiveException: Failed to
preprocess request;
nested exception is: com.cisco.database.bar.DBBarException: Failed to init
the DBBarManager;
nested exception is: com.cisco.database.bar.DBBarException: Failed to check
that DS primaries are available;
nested exception is: com.cisco.database.bar.DBBarException: No primary for
(CRS Historical Datastore) available for DS_BAR operations. Primary DS
Component was
=(Primary[active=true,state=IN_SERVICE,licensed=true,initTime=0,type=CRS
Historical Datastore,primary=null,components={CRS Historical
Datastore[at]001}]), refer to the MCVD logfiles for more details"
Where I can find MCVD logs?
And how fix that problem?
Btw, CRS system works fine in all.
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