Mailing List Archive: Cisco: VOIP

CCM 6.1 AXL Application help

Index | Next | Previous | View Threaded

JHH at djj

Jul 8, 2009, 12:37 PM

Post #1 of 6 (1402 views)
Permalink

CCM 6.1 AXL Application help

I have a developer that is trying to retrieve IP addresses from a
SOAP call and is receiving a 403/Forbidden error on the AXL user
accounts.

I have verified the AXL user is set up and configured for the proper
roles, but am wondering if there is a difference between a sending a
request through the RIS-port versus through the AXL serviceability?

Does anyone have any experience developing .net2.0 framework? Or have
experienced this same issue?

Any help is much appreciated.

We are using Cisco Call-Manager 6.1 (2) version

Thank you,

Joe Halenkamp

burns.jason at gmail

Jul 8, 2009, 3:13 PM

Post #2 of 6 (1360 views)
Permalink

Re: CCM 6.1 AXL Application help [In reply to]

Do any AXL calls work or is it just these IP calls?
I remember long ago AXL had problems authenticating users with special
characters in the password. If you can't make any AXL calls it could be
special characters in the password.

Otherwise I have to defer to the AXL API guide, or someone else on the list.

On Wed, Jul 8, 2009 at 3:37 PM, Joe Halenkamp - JHH <JHH [at] djj> wrote:

> I have a developer that is trying to retrieve IP addresses from a
> SOAP call and is receiving a 403/Forbidden error on the AXL user accounts.
>
>
> I have verified the AXL user is set up and configured for the proper roles,
> but am wondering if there is a difference between a sending a request
> through the RIS-port versus through the AXL serviceability?
>
>
>
> Does anyone have any experience developing .net2.0 framework? Or have
> experienced this same issue?
>
> Any help is much appreciated.
>
> We are using Cisco Call-Manager 6.1 (2) version
>
>
>
> Thank you,
>
>
>
> Joe Halenkamp
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

thsglobal at gmail

Jul 8, 2009, 4:35 PM

Post #3 of 6 (1362 views)
Permalink

Re: CCM 6.1 AXL Application help [In reply to]

Hi Joe,

Yes there is a difference between the two interfaces.

Are you trying to read / add / update configuration or are you looking for
real time info?

Are you hard coding the request or are have you compiled a proxy class?

What class in .NET are you using?

Cheers,

Tim.

On Thu, Jul 9, 2009 at 5:37 AM, Joe Halenkamp - JHH <JHH [at] djj> wrote:

> I have a developer that is trying to retrieve IP addresses from a
> SOAP call and is receiving a 403/Forbidden error on the AXL user accounts.
>
>
> I have verified the AXL user is set up and configured for the proper roles,
> but am wondering if there is a difference between a sending a request
> through the RIS-port versus through the AXL serviceability?
>
>
>
> Does anyone have any experience developing .net2.0 framework? Or have
> experienced this same issue?
>
> Any help is much appreciated.
>
> We are using Cisco Call-Manager 6.1 (2) version
>
>
>
> Thank you,
>
>
>
> Joe Halenkamp
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

JHH at djj

Jul 9, 2009, 5:40 AM

Post #4 of 6 (1352 views)
Permalink

Re: CCM 6.1 AXL Application help [In reply to]

We are trying to retrieve the IP Addresses of all the phones on the
network. Once we retrieve this information we will push information to
certain phones. We everything, but interfacing with the call manager. So
I would say real time information and we are not trying to retrieve
anything.

Originally I started using the AXL class sent by Cisco, but this
does not not return the IP Address, with the user that was setup
AXLUser*, I was able run a SQL query and do a few other novel tasks as a
test. I discovered during my investigation of Cisco that to retrieve the
IP address of all the phones on the network you have to make a
SelectCMDevice request over the RisPort using a SOAP call.

I used the AXL User/Password and to make the SOAP call. My Soap
call posts fine, but when I try to retrieve the response, I get a 403
Forbidden error. This is where I am currently stuck. My first question
was, is this user setup correctly to make a Soap and retrieve
information. I have looked at the SoapMonitor on the box and it does not
appear that it is accepting/receiving the request. Which leads me to
believe either the user is invalid or something is not setup with my
security piece. What I think it is trying to use is the End user
credentials, under User Management in the CCM administration. Am I
correct in my assumption?

Someone asked about my password and I believe it is just set to a
numeric.

Joe Halenkamp

From: smithsonianwa [at] gmail [mailto:smithsonianwa [at] gmail] On Behalf
Of Tim Smith
Sent: Wednesday, July 08, 2009 7:35 PM
To: Joe Halenkamp - JHH
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] CCM 6.1 AXL Application help

Hi Joe,

Yes there is a difference between the two interfaces.

Are you trying to read / add / update configuration or are you looking
for real time info?

Are you hard coding the request or are have you compiled a proxy class?

What class in .NET are you using?

Cheers,

Tim.

On Thu, Jul 9, 2009 at 5:37 AM, Joe Halenkamp - JHH <JHH [at] djj> wrote:

I have a developer that is trying to retrieve IP addresses from a
SOAP call and is receiving a 403/Forbidden error on the AXL user
accounts.

I have verified the AXL user is set up and configured for the proper
roles, but am wondering if there is a difference between a sending a
request through the RIS-port versus through the AXL serviceability?

Does anyone have any experience developing .net2.0 framework? Or have
experienced this same issue?

Any help is much appreciated.

We are using Cisco Call-Manager 6.1 (2) version

Thank you,

Joe Halenkamp

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

wsisk at cisco

Jul 9, 2009, 1:42 PM

Post #5 of 6 (1351 views)
Permalink

Re: CCM 6.1 AXL Application help [In reply to]

Not sure how you are providing the authentication.

I use perl rather than VB. For perl the 2 services each use a different
http realm. i have to use the specific realm for the specific service I
am attempting to use.

/Wes

On Thursday, July 09, 2009 8:40:08 AM, Joe Halenkamp - JHH <JHH [at] djj>
wrote:
>
> We are trying to retrieve the IP Addresses of all the phones on
> the network. Once we retrieve this information we will push
> information to certain phones. We everything, but interfacing with the
> call manager. So I would say real time information and we are not
> trying to retrieve anything.
>
>
>
> Originally I started using the AXL class sent by Cisco, but this
> does not not return the IP Address, with the user that was setup
> AXLUser*, I was able run a SQL query and do a few other novel tasks as
> a test. I discovered during my investigation of Cisco that to retrieve
> the IP address of all the phones on the network you have to make a
> SelectCMDevice request over the RisPort using a SOAP call.
>
>
>
> I used the AXL User/Password and to make the SOAP call. My Soap
> call posts fine, but when I try to retrieve the response, I get a 403
> Forbidden error. This is where I am currently stuck. My first question
> was, is this user setup correctly to make a Soap and retrieve
> information. I have looked at the SoapMonitor on the box and it does
> not appear that it is accepting/receiving the request. Which leads me
> to believe either the user is invalid or something is not setup with
> my security piece. What I think it is trying to use is the End user
> credentials, under User Management in the CCM administration. Am I
> correct in my assumption?
>
>
>
> Someone asked about my password and I believe it is just set to a numeric.
>
>
>
> Joe Halenkamp
>
>
>
>
>
> *From:* smithsonianwa [at] gmail [mailto:smithsonianwa [at] gmail] *On
> Behalf Of *Tim Smith
> *Sent:* Wednesday, July 08, 2009 7:35 PM
> *To:* Joe Halenkamp - JHH
> *Cc:* cisco-voip [at] puck
> *Subject:* Re: [cisco-voip] CCM 6.1 AXL Application help
>
>
>
> Hi Joe,
>
>
>
> Yes there is a difference between the two interfaces.
>
>
>
> Are you trying to read / add / update configuration or are you looking
> for real time info?
>
>
>
> Are you hard coding the request or are have you compiled a proxy class?
>
>
>
> What class in .NET are you using?
>
>
>
> Cheers,
>
>
>
> Tim.
>
> On Thu, Jul 9, 2009 at 5:37 AM, Joe Halenkamp - JHH <JHH [at] djj
> <mailto:JHH [at] djj>> wrote:
>
> I have a developer that is trying to retrieve IP addresses from a
> SOAP call and is receiving a 403/Forbidden error on the AXL user accounts.
>
>
> I have verified the AXL user is set up and configured for the proper
> roles, but am wondering if there is a difference between a sending a
> request through the RIS-port versus through the AXL serviceability?
>
>
>
> Does anyone have any experience developing .net2.0 framework? Or have
> experienced this same issue?
>
> Any help is much appreciated.
>
> We are using Cisco Call-Manager 6.1 (2) version
>
>
>
> Thank you,
>
>
>
> Joe Halenkamp
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck <mailto:cisco-voip [at] puck>
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip [at] puck
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

kbacche at cisco

Jul 9, 2009, 8:58 PM

Post #6 of 6 (1346 views)
Permalink

Re: CCM 6.1 AXL Application help [In reply to]

Joe,

Try this

Created application user called "abc"

Created User Group called "ABC Access" (Copied from Standard CCM Read
Only)

Added the role Standard AXL API Access to "ABC Access" group

Use this user "abc" in your query code.

Let me know if this works.

________________________________

From: cisco-voip-bounces [at] puck
[mailto:cisco-voip-bounces [at] puck] On Behalf Of Joe Halenkamp -
JHH
Sent: Thursday, July 09, 2009 6:10 PM
To: Tim Smith
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] CCM 6.1 AXL Application help

We are trying to retrieve the IP Addresses of all the phones on the
network. Once we retrieve this information we will push information to
certain phones. We everything, but interfacing with the call manager. So
I would say real time information and we are not trying to retrieve
anything.

Originally I started using the AXL class sent by Cisco, but this
does not not return the IP Address, with the user that was setup
AXLUser*, I was able run a SQL query and do a few other novel tasks as a
test. I discovered during my investigation of Cisco that to retrieve the
IP address of all the phones on the network you have to make a
SelectCMDevice request over the RisPort using a SOAP call.

I used the AXL User/Password and to make the SOAP call. My Soap
call posts fine, but when I try to retrieve the response, I get a 403
Forbidden error. This is where I am currently stuck. My first question
was, is this user setup correctly to make a Soap and retrieve
information. I have looked at the SoapMonitor on the box and it does not
appear that it is accepting/receiving the request. Which leads me to
believe either the user is invalid or something is not setup with my
security piece. What I think it is trying to use is the End user
credentials, under User Management in the CCM administration. Am I
correct in my assumption?

Someone asked about my password and I believe it is just set to a
numeric.

Joe Halenkamp

From: smithsonianwa [at] gmail [mailto:smithsonianwa [at] gmail] On Behalf
Of Tim Smith
Sent: Wednesday, July 08, 2009 7:35 PM
To: Joe Halenkamp - JHH
Cc: cisco-voip [at] puck
Subject: Re: [cisco-voip] CCM 6.1 AXL Application help

Hi Joe,

Yes there is a difference between the two interfaces.

Are you trying to read / add / update configuration or are you looking
for real time info?

Are you hard coding the request or are have you compiled a proxy class?

What class in .NET are you using?

Cheers,

Tim.

On Thu, Jul 9, 2009 at 5:37 AM, Joe Halenkamp - JHH <JHH [at] djj> wrote:

I have a developer that is trying to retrieve IP addresses from a
SOAP call and is receiving a 403/Forbidden error on the AXL user
accounts.

I have verified the AXL user is set up and configured for the proper
roles, but am wondering if there is a difference between a sending a
request through the RIS-port versus through the AXL serviceability?

Does anyone have any experience developing .net2.0 framework? Or have
experienced this same issue?

Any help is much appreciated.

We are using Cisco Call-Manager 6.1 (2) version

Thank you,

Joe Halenkamp

_______________________________________________
cisco-voip mailing list
cisco-voip [at] puck
https://puck.nether.net/mailman/listinfo/cisco-voip

Index | Next | Previous | View Threaded

Interested in having your list archived? Contact Gossamer Threads