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Dialogic SR140 / Call Manager / Trunk / Calling Search Space

 

 

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bob at btrfronk

Jul 1, 2009, 8:42 AM

Post #1 of 4 (448 views)
Permalink
Dialogic SR140 / Call Manager / Trunk / Calling Search Space

Good morning,

I hope there is someone on the list that has seen a similar setup and has a suggestion. I am a Call Manger newbie, so I will try my best to explain.

Call Manager 6.1.2.1000-13
Dialogic (BrookTrout) SR140 with 8 channels (Interface for Call Manager to Fax software)
Esker Fax Server


This is a new installation of the Dialogic / Esker combo. CUCM communicates with the Dialogic software via a Trunk. The trunk has the calling search space and points to the IP of the Dialogic/Fax server. Route patterns send incoming calls (DID numbers) to the fax board or to the Gateway for outgoing calls. This works for a SINGLE calling search space.

The problem I have is that I have multiple PRI(s) at different sites, with different area codes. The issue is since there the Trunk has a single calling search space, it cannot route calls coming from / to the other PRI(s) so that users at those sites can receive faxes on their local DID numbers and have to send faxes as long distance calls instead of via the local PRI.

I have tried setting up second trunk with the CSS of one of the other sites, but this does not seem to work. The call appears to loop once then fail (Q931 debug).

Dialogic and Esker say this is a Cisco issue, so they are unable to provide assistance.

Ideas from the group?

Thanks.



--
Bob Fronk
P Please print only as needed.


cristobalpriego at gmail

Jul 1, 2009, 9:42 AM

Post #2 of 4 (411 views)
Permalink
Re: Dialogic SR140 / Call Manager / Trunk / Calling Search Space [In reply to]

Do you have Different Partitions associated to those DIDs on the remote
sites?

I think of a unique CSS that only has the Partitions of the DIDs of sites,
no CSS for outgoing calls, this is only for inbound, corrrect?
'
Cris

2009/7/1 Bob Fronk <bob[at]btrfronk.com>

> Good morning,
>
>
>
> I hope there is someone on the list that has seen a similar setup and has a
> suggestion. I am a Call Manger newbie, so I will try my best to explain.
>
>
>
> Call Manager 6.1.2.1000-13
>
> Dialogic (BrookTrout) SR140 with 8 channels (Interface for Call Manager to
> Fax software)
>
> Esker Fax Server
>
>
>
>
>
> This is a new installation of the Dialogic / Esker combo. CUCM
> communicates with the Dialogic software via a Trunk. The trunk has the
> calling search space and points to the IP of the Dialogic/Fax server. Route
> patterns send incoming calls (DID numbers) to the fax board or to the
> Gateway for outgoing calls. This works for a SINGLE calling search space.
>
>
>
> The problem I have is that I have multiple PRI(s) at different sites, with
> different area codes. The issue is since there the Trunk has a single
> calling search space, it cannot route calls coming from / to the other
> PRI(s) so that users at those sites can receive faxes on their local DID
> numbers and have to send faxes as long distance calls instead of via the
> local PRI.
>
>
>
> I have tried setting up second trunk with the CSS of one of the other
> sites, but this does not seem to work. The call appears to loop once then
> fail (Q931 debug).
>
>
>
> Dialogic and Esker say this is a Cisco issue, so they are unable to provide
> assistance.
>
>
>
> Ideas from the group?
>
>
>
> Thanks.
>
>
>
>
>
>
>
> *--*
>
> *Bob Fronk*
>
> P Please print only as needed.
>
>
>
>
>
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip[at]puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


bob at btrfronk

Jul 1, 2009, 9:52 AM

Post #3 of 4 (411 views)
Permalink
Re: Dialogic SR140 / Call Manager / Trunk / Calling Search Space [In reply to]

Yes, Inbound.

Yes, the PRIs are in different partitions.

--
Bob Fronk
P Please print only as needed.





From: Cristobal Priego [mailto:cristobalpriego[at]gmail.com]
Sent: Wednesday, July 01, 2009 12:42 PM
To: Bob Fronk
Cc: cisco-voip[at]puck.nether.net
Subject: Re: [cisco-voip] Dialogic SR140 / Call Manager / Trunk / Calling Search Space

Do you have Different Partitions associated to those DIDs on the remote sites?

I think of a unique CSS that only has the Partitions of the DIDs of sites, no CSS for outgoing calls, this is only for inbound, corrrect?
'
Cris
2009/7/1 Bob Fronk <bob[at]btrfronk.com<mailto:bob[at]btrfronk.com>>

Good morning,



I hope there is someone on the list that has seen a similar setup and has a suggestion. I am a Call Manger newbie, so I will try my best to explain.



Call Manager 6.1.2.1000-13

Dialogic (BrookTrout) SR140 with 8 channels (Interface for Call Manager to Fax software)

Esker Fax Server





This is a new installation of the Dialogic / Esker combo. CUCM communicates with the Dialogic software via a Trunk. The trunk has the calling search space and points to the IP of the Dialogic/Fax server. Route patterns send incoming calls (DID numbers) to the fax board or to the Gateway for outgoing calls. This works for a SINGLE calling search space.



The problem I have is that I have multiple PRI(s) at different sites, with different area codes. The issue is since there the Trunk has a single calling search space, it cannot route calls coming from / to the other PRI(s) so that users at those sites can receive faxes on their local DID numbers and have to send faxes as long distance calls instead of via the local PRI.



I have tried setting up second trunk with the CSS of one of the other sites, but this does not seem to work. The call appears to loop once then fail (Q931 debug).



Dialogic and Esker say this is a Cisco issue, so they are unable to provide assistance.



Ideas from the group?



Thanks.







--

Bob Fronk

P Please print only as needed.











_______________________________________________
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cisco-voip[at]puck.nether.net<mailto:cisco-voip[at]puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip


cristobalpriego at gmail

Jul 1, 2009, 10:18 AM

Post #4 of 4 (402 views)
Permalink
Re: Dialogic SR140 / Call Manager / Trunk / Calling Search Space [In reply to]

you can try to create a unique CSS for the Trunk and assign only the
partition of those inbounds extensions
2009/7/1 Bob Fronk <bob[at]btrfronk.com>

> Yes, Inbound.
>
>
>
> Yes, the PRIs are in different partitions.
>
>
>
> *--*
>
> *Bob Fronk*
>
> P Please print only as needed.
>
>
>
>
>
>
>
>
>
>
>
> *From:* Cristobal Priego [mailto:cristobalpriego[at]gmail.com]
> *Sent:* Wednesday, July 01, 2009 12:42 PM
> *To:* Bob Fronk
> *Cc:* cisco-voip[at]puck.nether.net
> *Subject:* Re: [cisco-voip] Dialogic SR140 / Call Manager / Trunk /
> Calling Search Space
>
>
>
> Do you have Different Partitions associated to those DIDs on the remote
> sites?
>
> I think of a unique CSS that only has the Partitions of the DIDs of sites,
> no CSS for outgoing calls, this is only for inbound, corrrect?
> '
> Cris
>
> 2009/7/1 Bob Fronk <bob[at]btrfronk.com>
>
> Good morning,
>
>
>
> I hope there is someone on the list that has seen a similar setup and has a
> suggestion. I am a Call Manger newbie, so I will try my best to explain.
>
>
>
> Call Manager 6.1.2.1000-13
>
> Dialogic (BrookTrout) SR140 with 8 channels (Interface for Call Manager to
> Fax software)
>
> Esker Fax Server
>
>
>
>
>
> This is a new installation of the Dialogic / Esker combo. CUCM
> communicates with the Dialogic software via a Trunk. The trunk has the
> calling search space and points to the IP of the Dialogic/Fax server. Route
> patterns send incoming calls (DID numbers) to the fax board or to the
> Gateway for outgoing calls. This works for a SINGLE calling search space.
>
>
>
> The problem I have is that I have multiple PRI(s) at different sites, with
> different area codes. The issue is since there the Trunk has a single
> calling search space, it cannot route calls coming from / to the other
> PRI(s) so that users at those sites can receive faxes on their local DID
> numbers and have to send faxes as long distance calls instead of via the
> local PRI.
>
>
>
> I have tried setting up second trunk with the CSS of one of the other
> sites, but this does not seem to work. The call appears to loop once then
> fail (Q931 debug).
>
>
>
> Dialogic and Esker say this is a Cisco issue, so they are unable to provide
> assistance.
>
>
>
> Ideas from the group?
>
>
>
> Thanks.
>
>
>
>
>
>
>
> *--*
>
> *Bob Fronk*
>
> P Please print only as needed.
>
>
>
>
>
>
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip[at]puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>

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