bob at btrfronk
Jul 1, 2009, 8:42 AM
Views: 449
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Dialogic SR140 / Call Manager / Trunk / Calling Search Space
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Good morning,
I hope there is someone on the list that has seen a similar setup and has a suggestion. I am a Call Manger newbie, so I will try my best to explain.
Call Manager 6.1.2.1000-13
Dialogic (BrookTrout) SR140 with 8 channels (Interface for Call Manager to Fax software)
Esker Fax Server
This is a new installation of the Dialogic / Esker combo. CUCM communicates with the Dialogic software via a Trunk. The trunk has the calling search space and points to the IP of the Dialogic/Fax server. Route patterns send incoming calls (DID numbers) to the fax board or to the Gateway for outgoing calls. This works for a SINGLE calling search space.
The problem I have is that I have multiple PRI(s) at different sites, with different area codes. The issue is since there the Trunk has a single calling search space, it cannot route calls coming from / to the other PRI(s) so that users at those sites can receive faxes on their local DID numbers and have to send faxes as long distance calls instead of via the local PRI.
I have tried setting up second trunk with the CSS of one of the other sites, but this does not seem to work. The call appears to loop once then fail (Q931 debug).
Dialogic and Esker say this is a Cisco issue, so they are unable to provide assistance.
Ideas from the group?
Thanks.
--
Bob Fronk
P Please print only as needed.
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Dialogic SR140 / Call Manager / Trunk / Calling Search Space
