Mailing List Archive by Gossamer Threads http://www.gossamer-threads.com/lists/cisco/voip/ en-us (c) Gossamer Threads Inc. All rights reserved. 22 Nov 2008 16:22:07 -0800 120 75 23 http://www.gossamer-threads.com/lists/cisco/voip/ http://www.gossamer-threads.com/images/lists/rss_logo.jpg inline.. several of these are included in the CM7.0 license unit calculator. regards,wes On Saturday, November 22, 2008 3:40:46 AM, cips <cisco@cips 22 Nov 2008 13:12:20 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99291 The problem is that Cisco is seriously lacking in the presales department on DLU calculation. kind of a cart / horse issue when you're trying to do 22 Nov 2008 13:10:56 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99290 the definitive answer is on your specific CUCM version. System->licensing->license unit calculator. Regards, Wes On Friday, November 21, 2008 11:58 22 Nov 2008 12:57:46 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99289 If they can't resolve with debug/logging they should send you replacement APs. Sent from my Windows Mobile® phone. -----Original Message----- From: 22 Nov 2008 11:36:20 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99281 Hi David, I don't have a CCM GUI within reach for the moment, so I'll try with what I still remember: - connect to the ccm admin (http://ip/ccmad 22 Nov 2008 08:49:36 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99274 Hi Thomas How can I give the permission in the RMJTAPI user, in CCM or CRS? Can you explain more ? Thanks David _____ From: Thomas 22 Nov 2008 08:42:25 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99273 Hi David, The error code actually already explains what you have to do: You published the service to the phone, but the RMJTAPI userid has no rights 22 Nov 2008 08:27:54 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99275 Dear cisco-voip-request@puck.nether.net Thank you for your email. I am on annual leave at present, returning on the 24th November. For any urgent en 22 Nov 2008 07:57:36 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99270 I am having a problem with a few on my AP 1242 and the 7921 phones. 2 on my APs will disconnect from the network for many hours. I can't ping, telnet 22 Nov 2008 07:52:12 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99269 Dear all I have configured CRS 4.01 with ICD service. I have created all the setting and subscribe the ICD service with the phone. However when I 22 Nov 2008 04:18:47 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99262 Dear all I have configured CRS 4.01 with ICD service. I have created all the setting and subscribe the ICD service with the phone. However when I 22 Nov 2008 03:10:24 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99261 And what about the DLU requirements for the following devices? these do not seem to be in the list.... or are the required DLU's the same as the base 22 Nov 2008 00:40:46 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99260 I found a link on the Cisco web site which lists the number of Units allocated to each Cisco IP phone. http://www.cisco.com/en/US/prod/collatera 21 Nov 2008 20:58:55 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99257 Nope, have to get them off the server with 'file get activelog mohprep ...' admin:file list activelog mohprep/* CiscoMOHSourceReport.xml 21 Nov 2008 13:28:31 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99251 >From the router tried copy tftp://cm1/moh-file.wav flash: moh-file.wav and it acted like the router couldn't find the file. From: Ry 21 Nov 2008 13:25:59 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99250 Nope not there... -Ryan _____ From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Ryan Ratl 21 Nov 2008 13:22:33 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99249 file get tftp ... ? -Ryan _____ From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Carter, 21 Nov 2008 13:19:25 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99248 Is it possible to have 2 different MoH files sourced from the Router? Customer requires 2 different MoH's to be played at a remote site and WAN p 21 Nov 2008 13:11:52 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99246 I was able to retrieve the file by going to my SFTP backup folder and extracting the "2008-11-20-22-00-13_XX-XX_ccm_moh.tar file. I then had to dr 21 Nov 2008 13:09:51 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99247 3rd party is School Messenger. They have a CommSuite that is used in Education extensively that you could also use for this that ties directly into C 21 Nov 2008 12:57:20 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99245 How can I download a MoH off of CallManager? 21 Nov 2008 08:54:07 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99237 Hi Guys, I am messing around with 4.1(3) trying to get the config info out of it for IPMA. So far I've looked at the following sources.. IPMAUser t 21 Nov 2008 06:33:28 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99235 Thanks Wes, I did manage to build it using SFTP and the file had been renamed as the only copy I could get hold of that ES had already been renamed. I 21 Nov 2008 06:13:15 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99232 Hi I've just subscribed to this list so apologies if this has been asked before, but I need some help, Does anyone know what is needed for me to conf 21 Nov 2008 04:58:26 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99231 I have a CME where the end users are complaining that their conference feature is not working. The phones are setup for Dual mode and the conference f 21 Nov 2008 04:44:35 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99230 I have a client that wants to continue using their D&I solution with a single T1. Today they have a T1 terminating into a CPE that splits voice and da 20 Nov 2008 20:56:36 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99217 correction on the acronym: CUAE Cisco Unified Application Environment. On Thursday, November 20, 2008 11:08:13 PM, Wes Sisk <wsisk@cisco.com> wrote: 20 Nov 2008 20:32:38 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99216 3 other customers ran into this. 1 corrupt media 2 attempted to rename the file before burning to DVD. the file name must remain the same, completely 20 Nov 2008 20:30:53 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99215 i suspect it has failed to perform tftp download every time it tried. if you check the hpone lcd or the phone web page, does the load on the phone 20 Nov 2008 20:19:22 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99213 Option 150 is in the enterprise specific range for dhcp options. for redundancy simply make option 150 be an array of ip addresses. otherwise, use dn 20 Nov 2008 20:14:18 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99212 I discussed this exact scenario with an Avaya PBX guy last week. He indicated it was an intenational limitation on the avaya side and that additiona 20 Nov 2008 20:10:36 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99211 none of your current suite offer programmed/scripted placecall interfaces with database backend - which is the basic requirement to achieve what are 20 Nov 2008 20:08:13 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99210 make sure you restart TFTP and allow TFTP time to build all files if doing encrypted TFTP allow longer for overhead make sure you reset phones. reset 20 Nov 2008 19:38:53 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99209 Scott - Unity and MGCP gateways have not always gotten along for jitter or dejitter buffers. Are you certain the users are dialing directly to Unit 20 Nov 2008 19:34:35 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99208 What version of IOS are you running? What does the debug mgcp packet show? Upgrading your IOS and CallManager would be good steps to try. For more i 20 Nov 2008 19:30:05 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99207 internal to an application server box. --- Lelio Fulgenzi, B.A. Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 (519) 824-41 20 Nov 2008 19:26:51 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99206 has anyone used this yet? http://www.cisco.com/en/US/prod/collateral/routers/ps9422/data_sheet_c78_462210.html --- Lelio Fulgenzi, B.A. Senior 20 Nov 2008 19:15:18 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99205 Dear cisco-voip-request@puck.nether.net Thank you for your email. I am on annual leave at present, returning on the 24th November. For any urgent en 20 Nov 2008 18:38:07 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99204 Sorry, the below configuration might be related to the previous email or not. The question is I have problem understanding this "isdn timer T321 0" 20 Nov 2008 18:36:31 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99203 Hi all I have a problem and it has happened 7 times already this year. A remote office use 2 BRI circuits controlled by CCM (4.1.3) using MGCP. No 20 Nov 2008 18:28:55 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99202 Hi all I have a problem and it has happened 7 times already this year. A remote office use 2 BRI circuits controlled by CCM (4.1.3) using MGCP. No 20 Nov 2008 17:13:43 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99200 Both, so you can compare how the RTP stream started out to how it ended up. But first you've got to narrow down if the problem is the recording or the 20 Nov 2008 13:17:19 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99192 Put the directory number in a partition that isn't a member of any calling search space... Use BAT to change the partition at go-live time. Chris Be 20 Nov 2008 12:46:01 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99191 Maybe put them in a partition that internal callers don't have in their CSS? You'd have to come back and change their partitions obviously but the ph 20 Nov 2008 12:44:59 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99190 insert them with BAT with a wrong DN. eg. *XXXX or 7XXXX and then when they are ready to go bad update to remove the * or 7 or what ever. Might be a 20 Nov 2008 12:44:32 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99189 Anyone know if there is any way to add phones and lines without actually making them active and leave them in a "suspended" state until we are ready 20 Nov 2008 12:41:56 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99188 They have re-recorded multiple times. packet capture on phone side or server side? or both? Thanks Scott On Thu, Nov 20, 2008 at 12:29 PM, Pat Ha 20 Nov 2008 12:36:48 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99186 Do you hear these problems if you play back their recorded names via SA over your PC speakers? If so, they're going to need to re-record. Probably a n 20 Nov 2008 12:29:20 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99187 Hi Ryan, Thanks for the information, i didn't look at the CAPF status, i will check it tomorrow and will inform u soon. Thanks again. Dundar Gokhan 20 Nov 2008 11:20:35 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99177 Only bugs, it should work exactly the same as doing it from the phone config page. After doing the BAT job do you see the CAPF status reflected accu 20 Nov 2008 11:13:35 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99176 Hi Ryan, I already try that one, but phones did not recieve the LSC certificate after they reboot? Under BAT configuration, i made the query for pho 20 Nov 2008 11:09:52 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99175 Look in BAT under Configure->Phones and you'll see CAPF at the bottom. -Ryan _____ From: cisco-voip-bounces@puck.nether.net [mailto:cisco 20 Nov 2008 10:56:28 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99174 Taken from a 7960 registered to CCM 4.1(3) running 8.0(7). StationInit: (0000003) CapabilitiesRes capCount=8 caps= 25(120) 4(40) 2(40) 15(60) 16(60) 20 Nov 2008 10:54:50 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99173 Hi, all Thanks again for your input. This is a customer live network and I'm wondering if there is any way to see what's happening in the CUE, like 20 Nov 2008 10:22:38 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99171 I want to alter my caller-ID based on number dialed. Unfortunately, I'm matching on 200+ random-ish prefixes with no easy patterns (common caller-ID t 20 Nov 2008 09:56:14 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99172 Hi all, Does anyone know a way to install LSC certificates to the phones using Bulk adm tool for all phones registered to CUCM 6.1.2? I am able to i 20 Nov 2008 09:55:53 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99163 Is that only if they are running SIP loads or do SCCP phones also support RFC2833? From: Ryan Ratliff [mailto:rratliff@cisco.com] Sent: Thursd 20 Nov 2008 09:42:57 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99162 CDRs should give you incoming calls as well. If it doesn't perhaps the subscriber that the gateways are registered to does not have CDR enabled. --- 20 Nov 2008 09:42:35 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99161 TUI..... I don't give PCA access. but nice try. Scott On Thu, Nov 20, 2008 at 9:26 AM, Ed Leatherman <ealeatherman@gmail.com>wrote: > Long shot but 20 Nov 2008 09:34:34 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99160 Long shot but are they using the PCA webpage to record names? or through the TUI? On Thu, Nov 20, 2008 at 12:17 PM, Scott Voll <svoll.voip@gmail.com> 20 Nov 2008 09:26:45 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99159 This can be done by setting the prompt on the shared lines to be None. Then the only indicator will be for the main line of that phone. -----Ori 20 Nov 2008 09:26:08 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99158 Hi Does anyone know if the line above, which displays on my phone when I have a voice-mail, can be stopped for shared lines? We are getting complai 20 Nov 2008 09:19:30 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99157 I have a site that is saying that there recorded messages come up with soft spots / cut outs / drop outs / etc. This is the only problems they are c 20 Nov 2008 09:17:20 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99156 Within CDR, click CDR>>>CDR search. Select the date you want, input and add the extension in question, and will you get a report that includes inbou 20 Nov 2008 09:05:51 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99155 CDR only gives me outgoing calls, Iā€™m not sure if we set it that way, what do I need to change to see incoming calls as well? Thanks. r 20 Nov 2008 08:57:50 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99154 Those phones have supported RFC2833 for a while now. If you want to check if your device supports RFC2833 reset the phone and look at the CCM trace 20 Nov 2008 08:55:11 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99153 Fooled me too; I went looking around and didn't actually see anything new... Robert Kulagowski wrote: > Just got this this morning: > > > New softw 20 Nov 2008 08:35:45 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99152 Just got this this morning: New software images are available on Cisco.com for the product families that you have selected. If you would like to c 20 Nov 2008 08:30:13 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99151 But I am guessing that our old 7940's and 60's don't.right? -C From: Ryan Ratliff [mailto:rratliff@cisco.com] Sent: Thursday, November 20, 20 20 Nov 2008 08:08:54 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99150 So you mean you have it working well in production or just for testing? Was this a SIP trunk to a provider? ________________________________ From 20 Nov 2008 08:07:38 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99140 It can't, though most phones support RFC 2833 natively. -Ryan _____ From: cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@p 20 Nov 2008 07:51:58 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99139 How can CUCM 6.X or 7.X translate SCCP DTMF from out-of-path to in-path for SIP without MTP's? How does that work? -C From: Jason Burns [m 20 Nov 2008 07:49:28 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99138 CUCM 4.2(3) SR3 Attendant Console 1.5.1.9 Unity 4.2(1) Windows, no Linux apps or servers Our Health dept has requested the ability to automatically c 20 Nov 2008 07:45:48 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99141 I got a SIP trunk working with 4.1(3). People have said though that SIP support in 4.1(3) is not all there....never really followed up if it was fe 20 Nov 2008 07:45:43 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99137 What is the lowest version of Call Manger you can have to support a SIP trunk reliably? Also what version is needed on an IOS gateway? Carlos Ort 20 Nov 2008 07:08:59 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99136 JJ, We recently ran into the same issue, and was solved by doing a clean reinstall of the CUE software. It was a 3.1.1, and we installed a 3.2.2 20 Nov 2008 06:05:20 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99132 If you're actually trying to confirm the caller left a message, your best/easiest bet is exchange message tracking. You just put in a user and a time/ 20 Nov 2008 06:04:09 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99133 He's running CUCM 6, so use RTMT to collect the CallManager traces from the server the Avaya is sending to. Definitely make sure they are set to det 19 Nov 2008 18:48:34 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99107 Hi Omar, Thanks, but I think you misunderstood the question... I want to use a server as the TFTP server, this is possible? Thanks 2008/11/20 omar 19 Nov 2008 18:36:35 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99108 Have you rebooted CUE? ----- Original Message ----- From: James Jung To: Jason Burns Cc: cisco-voip@puck.nether.net Sent: Wednesday, Nov 19 Nov 2008 18:33:00 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99106 I have a valid UCSS contract for IP IVR. The latest upgrade kit I see available on PUT is for IVR 4 to 5. What about IVR 5 to 6 or IVR 5 to 7? I actua 19 Nov 2008 18:11:23 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99104 Hi, Thanks for your input. Actually the delay is after the CUE was called and connected from CME. The greeting doesn't play for a long time(actual 19 Nov 2008 17:40:45 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99103 I'm on 6.1.2.1123-1 I noticed these same problems in 6.1.1 although not the BAT issues. I have not tried inserting intercoms with bat after my first 19 Nov 2008 17:09:35 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99101 Open a TAC service request for each problem you find like that if you can reproduce it. They can either point you to a defect and get you the latest E 19 Nov 2008 17:04:58 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99102 A couple of things that bug me about CUCM 6.1 administration. 1) When creating hunt pilots, one may want to use the "copy" feature from the "find/lis 19 Nov 2008 16:58:20 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99099 thanks On Thu, Nov 20, 2008 at 1:49 AM, Ryan Ratliff <rratliff@cisco.com> wrote: > Option 150 is specific to Cisco devices so I'm not surprised it' 19 Nov 2008 16:58:00 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99100 Sounds like interdigit timeout. Is this CallManager or CME calling into CUE? If you're using CCM then grab a route plan report for the CTI RP DN. I 19 Nov 2008 16:26:51 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99098 On the server in the cluster where the H.323 SETUP is being sent you'll want to search in the most recently generated files in: c:\program files\cisc 19 Nov 2008 16:25:19 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99097 A few options: 1. Upgrade to CCM 6.Xor 7.X so you don't need the MTP anymore. 2. Provision a separate CallManager (or 2) for the sole purpose of acti 19 Nov 2008 16:20:45 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99096 Anthony, The transcoder has a Device Pool configuration section so that you can put the Transcoder in a specific region. In this case since the Tran 19 Nov 2008 16:16:42 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99090 Made good progress installing this router C1861 Now stuck on the CUE 2.3.x install Has anyone managed to install this Many thanks 19 Nov 2008 15:34:56 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99089 Made good progress installing this router Now stuck on the CUE 2.3.x install Has anyone managed to install this Many thanks 19 Nov 2008 15:32:59 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99088 Hi guys CUE responds 15 seconds after the call hits the VM box. For example, when the call is forwarded to VM, you have to wait 15 seconds until y 19 Nov 2008 14:29:21 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99087 Can you tell me exactly which trace files I should be lookin at? On Wed, Nov 19, 2008 at 8:58 AM, Ryan Ratliff <rratliff@cisco.com> wrote: > If you 19 Nov 2008 14:01:37 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99082 Yes if Avay calls IP phone you get name. If Cisco IP phone calls Avaya handset you get calling name. Just for PSTN calls through the Avaya system. Al 19 Nov 2008 13:28:27 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99080 Yes, my tool can do that. http://sourceforge.net/projects/cipinventory Just give it a list of IPs....it will spit out a .CSV with (among other thing 19 Nov 2008 13:19:24 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99081 Why would a phone that has previously booted up continue to verify load after every reset? ----- Original Message ----- From: "Wes Sisk" <wsisk@cisc 19 Nov 2008 13:19:23 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99079 I want to generate a report of the firmware version of all of the cisco phones (CUCM version 6) that includes 7941 and 7961 . Is there anyway to do th 19 Nov 2008 13:14:03 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99078 Your CDRs should have one of the voicemail ports as the last target. The length of the call should be greater than zero...the length of the message th 19 Nov 2008 13:06:17 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99077 Hi Chris, I would recommend taking a look at the UCCX script repository, there are some great examples in there and I think there is a script there t 19 Nov 2008 13:02:47 -0800 http://www.gossamer-threads.com/lists/cisco/voip/99076