JoanneThompson at abbottsystemsinc
Jul 25, 2007, 1:13 PM
Post #1 of 1
Does anybody know where the reason codes for the Cisco Agent Desktop
CAD Not-Ready Reason Codes
not-ready state are defined? FYI, I do know about the reason code field
In the AgentStateDetail table in db_cra. I am looking for the
location of the list of reason codes. Where do they get stored when you
Add a new reason code in the Desktop Administrator?
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