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CAD Not-Ready Reason Codes

 

 

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JoanneThompson at abbottsystemsinc

Jul 25, 2007, 1:13 PM

Post #1 of 1 (475 views)
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CAD Not-Ready Reason Codes

Does anybody know where the reason codes for the Cisco Agent Desktop
not-ready state are defined? FYI, I do know about the reason code field

In the AgentStateDetail table in db_cra. I am looking for the
location of the list of reason codes. Where do they get stored when you

Add a new reason code in the Desktop Administrator?


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