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amend the work time after a call has been completed.

 

 

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purvi.hemal at gmail

Apr 26, 2012, 8:06 PM

Post #1 of 1 (211 views)
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amend the work time after a call has been completed.

Hi,
Is it possible to amend the work time after a call has been completed.

For example I want to be able to check what the current work time is after
a call, say 20 seconds, and I want to increase it to say 30 seconds before
the next call comes through.

This is one of my ticket. I am not sure whether call manager can perform
the above mentioned task.
Any suggestions?
Thanks
Hemal
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