Our servers were developed and built by Perl developers. We have years of experience running demanding Perl applications, and have mod_perl setup the way it should be. We will keep your RT installation running smoothly.
All our plans are on fully managed servers that include regular updates, security patches, and 24x7x365 monitoring. Not only is the server monitored, but we monitor at the application level to ensure RT is running properly.
Single point of support
If anything is wrong with your RT installation, whether it's hardware or software, we will take care of it immediately. Our staff are also experts in Perl, and are available for enhancements and customization of RT.
We can upgrade or downgrade your RT installation seamlessly, letting it grow as your needs grow.
Full Access to Source
You have full access to the source of your RT installation, as well as full access to your RT mod_perl server and SQL database.
All our plans support anti-virus and anti-spam filtering technologies to ensure you don't spend your time dealing with spam.
RT Hosting Plans
We offer four different packages. If you are unsure of what would be the best fit for you, please contact one of our hosting experts with details on how you plan to use RT. If you are ready to order, please click on the appropriate order button below. Once we receive an order, we can have your RT installation up and running within 1 business day for Bronze plans, or typically within 2 business days for all other plans.
We are offering the following promotions on all new hosted RT Installations:
As always, you'll receive dedicated Gossamer support from our experienced team. If you have any questions, please don't hesitate to contact us.
What others say
“Gossamer Threads provides a quick, easy and cost-effective way to get Request Tracker up and running. They've been very helpful in providing advice on RT configuration, and on customizing RT to fit our workflow.”
– Ross Kudwitt
CIO, Timex Corporation
“The transition of our hosting and support to Gossamer Threads was well planned and seamlessly executed. Gossamer was hands-on in learning about our business and customized RT applications. They delivered all applications as scheduled, in working order and with no loss of data. They met our standards and surpassed our expectations for a successful migration.”
– Josee Russo
RT Project Manager, Aeroplan
Safe and Supported
Our application hosting offerings are open source, and we are committed to providing high-level security and support for their installations on our hosting platforms.