Gossamer Threads and Best Practical Partner to Launch Hosted RT

Feb 27, 2006

We've partnered with Best Practical to provide a managed hosting platform for Request Tracker. We have developed a fast and powerful platform to run RT and know how to keep RT running well for you -- we've been using it ourselves since 2001!

Key Features of Hosted RT with Gossamer Host

Performance: Gossamer's servers were developed and built by Perl developers. We have years of experience running demanding Perl applications, and have mod_perl setup the way it should be. We will keep your RT installation running smoothly.

Managed Service: All of our plans are on fully managed servers that include regular updates, security patches, and 24x7x365 monitoring. We will exert every effort to ensure RT is running properly.

Single Point of Support: If anything is wrong with your RT installation, whether it is hardware or software, we will take care of it immediately. In addition, we are experts in Perl! The Gossamer team is quite capable of handling any requests for enhancements and customization of RT.

Scalable: We can upgrade or downgrade your RT installation seamlessly, letting it grow as your needs grow.

Full Access to Source: You will have full access to the source of your RT installation, as well as full access to your RT mod_perl server and SQL database.

Anti Virus/Anti Spam: All of our plans support anti-virus and anti-spam filtering technologies to ensure you don't spend your time dealing with spam or experiencing downtime due to a malicious attack.

For more information on pricing for RT, check out our RT Hosting page or contact us.