Great software Mel... I ran into a few things I'll try to ask them in the correct posts.. starting with this one
The "Mike" email@example.com
format does work for sending the mail, but I have found two problems while using this format.
1- I set-up my clients accounts and pre-load them with messages... when I use the e-mail format above, when the client logs-in and goes to their profile, the e-mail field is blank... even though the "Mike" firstname.lastname@example.org
data is in the user email filed within the database, it does not show on the profile form. First thing the client does is enter their email address which then starts mail going out with no name in the from field... Could you have the from field in the header of the message pull the name from the "<user_First_Name> <user_Last_Name>" <<user_Email>> fields like this?
2- If I use the "Mike" email@example.com
format the <user_Email> tag does not work in a HTML message, it just shows the Mike and if it's hyperlinked it does not have the email address in it.